Warranty - Rheem Electric Domestic Water Heater Installation And Owner's Manual

RHEEM ELECTRIC DOMESTIC MAINS PRESSURE
WATER HEATER WARRANTY - AUSTRALIA ONLY
1. This warranty is applicable only to water heaters
manufactured from 1
st
2. The water heater must be installed in accordance
with the water heater installation instructions,
supplied with the water heater, and in accordance
with all relevant statutory and local requirements of
the State in which the water heater is installed.
3. Where a failed component or water heater is
replaced under warranty, the balance of the original
warranty period will remain effective. The replaced
component or water heater does not carry a new

warranty.

4. Where the water heater is installed outside the
boundaries of a metropolitan area as defined by
Rheem or further than 25 km from a regional
Rheem branch office, or an Accredited Service
Agent, the cost of transport, insurance and
travelling costs between the nearest Rheem
1. REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE WATER HEATER
WARRANTY, HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER
WARRANTY TO BECOME VOID AND MAY INCUR A SERVICE CHARGE AND / OR COST OF PARTS.
a) Accidental damage to the water heater or any
component, including: Acts of God; failure due to
misuse; incorrect installation; attempts to repair the
water heater other than by a Rheem Accredited
Service Agent or Rheem Service.
b) Where it is found there is nothing wrong with the
water heater; where the complaint is related to
excessive discharge from the temperature and / or
pressure relief valve due to high water pressure;
where there is no flow of hot water due to faulty
plumbing; where water leaks are related to
plumbing and not the water heater or water heater
components; where there is a failure of electricity or
water supplies; where the supply of electricity or
water does not comply with relevant codes or acts.
c) Where the water heater or water heater component
2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY
AND ALL CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER
CONSEQUENTIAL LOSS EITHER DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER
HEATER, OR DUE TO LEAKAGE FROM FITTINGS AND / OR PIPE WORK OF METAL, PLASTIC OR
OTHER MATERIALS CAUSED BY WATER TEMPERATURE, WORKMANSHIP OR OTHER MODES OF
FAILURE.
WARRANTY CONDITIONS
July 2010.
WARRANTY EXCLUSIONS
Accredited Service Agent's premises and the
installed site shall be the owner's responsibility.
5. Where the water heater is installed in a position
that does not allow safe, ready access, the cost of
accessing the site safely, including the cost of
additional materials handling and / or safety
equipment, shall be the owner's responsibility.
6. The warranty only applies to the water heater and
original or genuine (company)
replacement parts and therefore does not cover
any plumbing or electrical parts supplied by the
installer and not an integral part of the water heater,
e.g. pressure limiting valve; isolation valves; non-
return valves; electrical switches; pumps or fuse.
7. The water heater must be sized to supply the hot
water demand in accordance with the guidelines in
the water heater literature.
has failed directly or indirectly as a result of:
excessive water pressure; excessive temperature
and / or thermal input; blocked overflow / vent
drain; corrosive atmosphere; ice formation in the
pipe work to or from the water heater.
d) Where the water heater is located in a position that
does not comply with the water heater installation
instructions or relevant statutory requirements,
causing the need for major dismantling or removal
of cupboards, doors or walls, or use of special
equipment to bring the water heater to floor or
ground level or to a serviceable position.
e) Where the water heater has been connected at any
time to a water supply that does not comply with
the water supply guidelines as outlined in the
Owner's Guide and Installation Instructions.
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