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Troubleshooting
2.
In the lower-right corner of the screen, the message "Found New Hardware" will
appear. Please wait until the Found New Hardware Wizard appears.
* It may take some time for the Found New Hardware Wizard to appear.
1. If you are asked whether you want to connect to Windows Update, choose No and then
click [Next].
2. Choose Install the software automatically (Recommended) and click [Next].
3. If the Hardware Installation dialog box appears, click [Continue Anyway] to proceed
with the installation.
* If you are unable to continue, click [OK] to stop the installation, and refer to "Driver Signing
Options Settings (Windows XP)" (p. 29) and then reinstall the driver.
4. When the screen indicates Completing the Found New Hardware Wizard, click [Finish].
3.
The screen will indicate "Installation complete."
Click [Close] to close the Driver Setup dialog box.
4.
If the System Settings Change dialog box appears, click [Yes]. Windows will restart.
If you were unable to complete the installation with the above procedure, uninstall the UM-
3G driver as described in "Deleting the Driver" (p. 36), and then reinstall the driver as
described in "Getting Connected and Installing Drivers" (p. 11).
A Numeral Such as "2- " Has Started Appearing at the Beginning of the Device
Name
If you've connected the UM-3G to a different USB port, or connected a second or third UM-3G
(or UM-3EX) unit, the operating system may automatically add a number such as "2-" or "3-" to
the beginning of the device name. This is not a problem when using the UM-3G (or UM-3EX);
you can simply continue using it.
* If you're using only one UM-3G unit, you can return to an unnumbered device name by either
connecting the UM-3G to the same USB port as when you installed it, or by uninstalling the
UM-3G driver as described in "Deleting the Driver" (p. 36) and then reinstalling the driver as
described in "Driver Installation and Settings" (p. 11).
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