Seagate Barracuda ST3160811AS Product Manual page 44

Customer Service Operations
Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct
customers should contact their Seagate Customer Service Operations (CSO) representative for warranty-
related issues. Resellers or end users of drive products should contact their place of purchase or one of the
Seagate CSO warranty centers for assistance. Have your drive's "ST" model number and serial number avail-
able.
Data Recovery Services
Seagate offers data recovery services for all formats and all brands of storage media. Our Data Recovery Ser-
vices labs are currently located in North America. To get a free quick quote or speak with a case management
representative, call 1-800-475-0143. Additional information, including an online request form and data loss pre-
vention resources, is available at www.datarecovery.seagate.com.
Authorized Service Centers
In some locations outside the US, you can contact an Authorized Service Center for service.
USA/Canada/Latin America support services
Seagate Service Centers
Presales Support
Call center
Americas
Technical Support
Call center
Americas
Customer Service Operations
Warranty Service
Call center
USA, Canada, Mexico and
Latin America
Brazil
Jabil Industrial Do Brasil
4
LTDA
Data Recovery Services
Call center
USA, Canada,
and Mexico
1
Hours of operation are 8:00
2
Hours of operation are 8:00
3
Hours of operation are 8:00
4
Authorized Service Center
5
Hours of operation are 8:00
36
Toll-free
1
1-877-271-3285
Toll-free
2
1-800-SEAGATE
Toll-free
3
1-800-468-3472
—
Toll-free
1-800-475-01435
. . to 6:00 . ., Monday through Friday (Central time).
A M P M
. . to 8:00 . ., Monday through Friday (Central time).
A M P M
. . to 5:00 . ., Monday through Friday (Central time).
A M P M
. to 8:00 ., Monday through Friday, and 9:00
. .
A M P M
Direct dial
1
+1-405-324-4730
Direct dial
2
+1-405-324-4700
Direct dial
—
+55-11-4191-4761
Direct dial
+1-905-474-2162
. to 5:00
.
A M
Barracuda 7200.9 Serial ATA Product Manual, Rev. A
FAX
+1-405-324-4704
FAX
+1-405-324-3339
FAX / E-mail
+1-956-664-4725
+55-11-4191-5084
SeagateRMA.br@jabil.com
FAX
1-800-475-0158
+1-905-474-2459
., Saturday (Eastern time).
.
P M