Reference; Troubleshooting - Bose Bluetooth headset Owner's Manual

English Tab 2, 8, 14 Tab 3, 9, 15 Tab 4, 10, 16

Reference

Troubleshooting

Problem
The headset
does not
charge.
The headset
does not fit
properly
or feels uncom-
fortable.
• Make sure both ends of the USB cable are firmly
inserted.
• Be sure the computer is plugged in and the USB
port is powered. Your computer may need to be
turned on.
• Make sure the room temperature is between
41°F and 104°F (5°C and 40°C) and the product
is at room temperature before charging begins.
Note: The battery indicator light glows a steady
red if the room or product is too warm or too cold.
• Make sure the headset is in the correct ear and
the wing on the StayHear™ tip is flush beneath
the ear ridge.
• Make sure the tip is firmly attached to the
headset.
• Try the larger or smaller tip.
Tab 5, 11
What to do
Tab 6, 12
15