Motorola V60i User Manual page 71

Question Answer
Is the other Make sure that your antenna is
party unable fully extended and that your
to hear you? phone is not muted. Press
+
(
unmute the phone.
Also, make sure that your phone's
microphone is not blocked by its
carrying case or a sticker.
Has the phone Dropping your phone, getting it
been wet, or using a non-Motorola
damaged, battery or battery charger can
dropped, or damage the phone. The phone's
gotten wet? limited warranty does not cover
liquid damage or damage caused
Was a
from using non-Motorola
non-Motorola
accessories.
battery or
battery
charger used?
The following refer to specific problems:
Problem Solution
My phone was Report a stolen phone to the
stolen. To police and to your service provider
whom should I (the company that sends you your
report this? monthly wireless service bill).
I forgot my See page 134.
password.
) if necessary to
139
Problem Solution
I pressed the Be sure to press and hold
power key, but power key) until the display
nothing appears and you hear an alert.
happened. This could take several seconds. If
nothing happens, check that a
charged battery is installed. See
page 18.
The display Enter the factory-preset unlock
says: code (1234), or the last four digits
. of your phone number. If this fails,
How do I call your service provider (the
unlock my company that sends you your
phone? monthly wireless service bill).
My phone The application you want is
asks for an locked. If you do not know the
unlock code unlock code, see page 134.
when I try to
open a feature.
My phone
If you see
does not ring.
display, then the ringer is turned
off. See page 93.
Also, the ringer may be set to
set to an audible ring style. See
page 93.
140
P
(the
t or y in the
even though your phone is