Dimplex DF3033ST Troubleshooting Manual

TROUBLESHOOTING GUIDE - DF3033ST
PROBLEm
General
Circuit breaker trips or fuse
blows when unit is turned on
Unit turns on or off by itself
Lights dim in room while the
unit is on
Power Cord gets warm
appearance
Fireplace does not turn on
Manually
Fireplace does not turn on us-
ing the Remote Control
Flame Frozen
Flame not bright or flame not
visible
Log set dim, not glowing
Flame Shutter
Light leaking around the log set Log set not positioned properly
CaUSE
Short in unit wiring.
Improper circuit current rating
Remote Control has a similar frequen-
cy to other remotes in the area.
Radio frequency disturbance from
outside sources.
Defective Remote Control Receiver
Unit is drawing close to circuit current
rating
Normal Operation
Defective Power Cord
Improper operation
No incoming power from the electrical
wall socket
Defective On/Off Switch
Defective Remote Switchboard
Improper operation
Child lock Enabled (Back light on
display not coming on when buttons
are pressed)
Remote Control not initialized to fire-
place
Loose wiring.
Remote Control not working
Defective Flicker Motor
Loose wiring
Burnt out light bulbs
Loose wiring
Defective Lower Light Harness
Burnt out light bulbs
Defective Flicker Motor
SOLUTION
Trace wiring in unit.
Additional appliances may exceed the current
rating of the circuit breaker or fuse. Plug unit into
another outlet or install unit on a dedicated 15
amp circuit.
Change the frequency of the Remote Control -
See Operation Section.
Change the frequency of the Remote Control -
See Operation Section.
Replace Remote Control Receiver. Initialize
Remote Control and Receiver
Move the unit to another outlet or install unit on a
dedicated 15 amp circuit
The power cord may get slightly warm to the
touch when the heater is on
Replace Power Cord if cord gets hot to the
touch.
Refer to Operation Section
Check fuse/breaker panel
Replace On/Off Switch
Replace Remote Switchboard
Refer to Operation Section
Disable Child lock, see operation section.
Initialize the Remote Control
Check wiring connections.
Install new battery into the Remote Control. Ini-
tialize Remote Control.
Replace Remote Control or Remote Control
Receiver where necessary. Initialize Remote
Control Receiver and Remote Control.
Replace Flicker Motor
Check wiring connections
Replace light bulbs
Check wiring connections
Replace Lower Light Harness
Replace light bulbs
Replace Flicker Motor
Check log set for proper fit