Samsung MultiXpress C9250ND User Manual page 15

BUYERS LAB
BUYERS LAB
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15
Lab Test Report
 The hold key enables users to hold a job.
 One or all jobs in queue can be deleted using the Delete key and users are prompted
to confirm their desire to do so. In addition, jobs can be moved up in the queue.
 More detailed error history information than with competitive products is available to
administrators and service technicians from the control panel.
 Loading paper into the drawers and adjusting drawers for various sizes is very easy.
Width and length guides slide easily into place and the system automatically detects
a new paper size without the user having to make any adjustments either in the
drawer or at the control panel. When paper is loaded in the bypass tray, the tray
is automatically selected as the paper source and the paper size is automatically
detected, though users must confirm it.
 BLI test technicians observed that paper drawers, which have a quick release button
on the handles, slide very smoothly in and out.
 Replacing toner cartridges is simple; they simply slide into place. Although provided
in the documentation, instructions for installing the cartridges are not included on
the box for the supplies or in the packaging. It should be noted, however, that the
instructional information provided via the Smart Panel utility tells users to shake the
cartridge after removing the seal, which can result in toner spillage.
Toner cartridges simply slide into place.
(U.S. model pictured)
— Replacing imaging units is more difficult than with most competitive devices. When
opening the inner cover to access imaging units, the release handle does not stay
locked in place; instead it snaps back nearly every time. In addition, BLI technicians
noted that installing the imaging units requires two hands—one to push the unit into
place and the other to lock the handle. Further, they have a tendency to easily spring
back, dislodging from the unit in some cases.
 Replacement of the fuser unit was simple and replacement of the ITB belt is typical
of that of other units with user-replaceable belts.
— Indication of low remaining life on certain components, such as the ITB belt, occur
too soon before end of life; the frequent flashing messages may cause users to pre-
maturely replace components, resulting in higher waste and cost.
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Samsung MultiXpress C9250ND
BLI at BLIEurope@buyerslab.com.