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If after consulting our online
help, you still have an
installation question on a
Creative product, you may
contact us by the following
numbers (please have your
system hardware and
operating system configuration
information and Creative
product model and serial
numbers available for the call):
Telephone (405) 742-6622.
BEFORE YOU CONTACT US
Please fill out the following information and be seated at your computer.
• Model #: _____________Serial # _____________(both found on the back of the
device)
• Error message on the screen and how it came about:
_____________________________________________________________________
_____________________________________________________________________
_______________________________________________
• Information on the adapter card that conflicts with the product (if applicable):
_____________________________________________________________________
_____________________________________________________________________
_______________________________________________
• Hardware configuration information:
________________________________________________
• IRQ line: (if applicable):
__________________________________________________________
• DMA channel used (if applicable):
__________________________________________________
• Computer type and speed:
_________________________________________________________
• Type and version of your operating system; Windows 95/98/Me/NT/2000/XP:
__________________
For comments or questions regarding our technical support, you can also
contact us at the following address: Creative Labs, Inc., Technical
Support, 1523 Cimarron Plaza, Stillwater, OK 74075.
Tech Support
Service and Warranty Information
E-2
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