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Troubleshooting
Problems with
Wireless LAN
USB Adapter
In Windows 98SE/
Me/2000
This appendix provides tips and solutions for resolving some of the problems you
might encounter with the Creative Network Blaster Wireless LAN USB Adapter 2030
either during installation or normal use.
Windows does not auto-detect the new USB device and the Add New Hardware
Wizard dialog box does not appear.
To solve this problem, refer to the following section that corresponds to your
Windows operating system.
1. Right-click the My Computer icon on your desktop and select Properties.
2. Click the Device Manager tab.
3. Click the View devices by type option and scroll down. Be sure that you see
Universal Serial Bus controllers. If it's not there, refer to your motherboard
user guide and be sure that your motherboard supports USB.
4. Expand Universal Serial Bus controllers by clicking the plus sign next to it and
you will see the name of the controller bus and USB Root Hub. Be sure that there
is no red "X" or yellow "!" next to them. The red "X" or yellow "!" signs indicates
incorrect or incomplete installation.
5. Click the Remove button to remove the items with the red "X" or yellow "!"
6. Reinstall the drivers for Wireless LAN USB Adapter. For more information, see
"Installing and Uninstalling Drivers and Configuration Utility" on page 3-1.
Troubleshooting
B-1
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