Service (Customer Care); Questions And Answers - Siemens Gigaset C580 User Manual

Service (Customer Care)

We offer you support that is fast and
tailored to your specific needs!
Our Online Support on the Internet:
www.gigaset.com/customercare
For more information on aftersales service,
please refer to your local warranty card.
In some countries repair and replace serv-
ices are impossible when the products are
not sold through our authorised dealers.

Questions and answers

If you have any questions about using your
phone, visit us at
www.gigaset.com/customercare at any
time. The table below contains a list of com-
mon problems and possible solutions.
The display is blank.
1. The handset is not switched on. ¥
Press and hold the end call key
¥
2. The batteries are flat.
¢
Charge or replace the batteries
( page 8).
Base
" " flashes in the display.
1. The handset is outside the range of the base
¥
station.
Move the handset closer to the base sta-
tion.
¥
3. The base station is not turned on.
¢
Check the base station's mains adapter
( page 6).
Handset does not ring.
1. The ringer is deactivated. ¥
Activate the ringer (
You cannot hear a ringer/dialling tone from
the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the wrong
¥
pin connections.
Please always use the phone cord supplied or
ensure that the pin connections are correct
¢
when purchasing from a retailer
( page 40).
a
.
¢
page 33).
Error tone sounds after system PIN prompt.
¥
You have entered the wrong system PIN.
Reset the system PIN to 0000 (
Forgotten the system PIN.
¥
Reset the system PIN to 0000 (
The other party cannot hear you.
You have deactivated the microphone.
¥ The handset is "muted".
Activate the microphone again (
The number of the caller is not displayed
despite CLIP.
¥
Calling Line Identification is not enabled.
The caller should ask the network provider to
release Calling Line Identification (CLI).
You hear an error tone (descending tone
sequence) when inputting.
¥
Action has failed/invalid input.
Repeat the operation.
Watch the display and refer to the user guide
if necessary.
You cannot listen to messages on the network
mailbox.
¥
Your PABX is set for dial pulsing.
Set your PABX to touch tone dialling.
¢
page 35).
¢
page 35).
¢
page 21).
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