Troubleshooting - Toshiba BDX3100KY Owner's Manual

8 Troubleshooting

If you experience any of the following difficulties while using this unit, check the list below
before.consulting.your.nearest.TOSHIBA.dealer.
Problem
No.reaction.to.the.
remote.control.
No.video.signal.on.the.
display.device.
Incorrect.or.no.audio/
video.signal.on.the.
amplifier/display device
via.HDMI.cable.
No high-definition video
signal.on.the.TV.
No.audio.signal.from.
the.loudspeakers.of.the..
TV.
No.audio.signal.from.
the.loudspeakers.of.the.
audio.system.
No.3D.effectiveness

Tip
Connect.the.product.to.the.power.outlet.
Point.the.remote.control.at.the.product.
Insert.the.batteries.correctly.
Insert.new.batteries.in.the.remote.control.
Turn.on.the.TV.
Set.the.TV.to.the.correct.external.input.
Select.the.correct.video.resolution.
Set.TV.System.correctly.
If the unit is connected to the unauthorized display device with
an.HDMI.cable,.the.audio/video.signal.may.not.be.output.
Ensure the amplifier/display devices setting matches the BD
player.
Does the disc contain high-definition video? High-definition
video.is.not.available.when.the.disc.does.not.contain.it.
Does the TV support high-definition video? High-definition video
is.not.available.when.the.TV.does.not.support.it.
Assign.the.audio.input.of.the.TV.to.the.corresponding.video.
input.
Turn.on.the.audio.system.
Set.the.audio.system.to.the.correct.external.input.
Increase.the.volume.level.of.the.audio.system.
Set.HDMI.3D.to.Auto.
Connecting.by.HDMI.cable.
Connecting.to.a.3D.TV.
Playback.a.3D.disc.
Wear.3D.glasses.