What To Do If - Siemens WK12D320EE Installation And Operating Instructions Manual

What to do if...

Fault code
Other fault codes are only for use by the after-sales service.
Make a note of the fault code to inform the after-sales service.
Fault
Programme does not start.
The maximum spin speed
cannot be set.
The water is not drained.
Detergent residues in the
detergent drawer.
Risk of electric shock.
Repairs must only be carried out by customer services or authorised
technicians.
If repairs are needed, or if you cannot rectify a fault yourself with the help
of the following table:
 Set the program selector to o (Off).
 Disconnect the washer dryer from the power supply.
 Turn off the tap.
 Call the after-sales service → page 22.
Description of the problem
The door is not properly closed. Close the door.
The water control system has been activated. Disconnect the appliance from
the mains, turn off the tap and advise the after-sales service.
The washing water is not entering the appliance. See the fault Water is not
flowing in.
The water is not drained. See the fault Water is not drained.
Maximum or minimum drying load not taken into account. HI/End or LO/End
flash alternately in the display. See the fault Drying result not satisfactory.
Possible cause
The inicio/pausa (Start/Pause) button
has not been pressed.
A delayed start time has been selected. Washer dryer starts on completion of
Power failure.
The delayed start time that was
selected has been cleared.
The door is not properly closed.
Plug not inserted properly into socket.
The maximum spin speed depends on
the programme selected.
Drain hose is twisted.
Detergent pump is blocked.
Damp or lumpy detergent.
Remedial action
Press the inicio/pausa (Start/Pause)
button.
the delay period.
If required, change the remaining time.
Reselect the delayed start time or start
the programme immediately.
Press the inicio/pausa (Start/Pause)
button.
Close the door.
Insert plug correctly.
Change programme as required.
Fit the drain hose correctly.
Clean the drain pump → page 18.
Clean and dry the detergent drawer
→ page 17.
Use the measuring aid for liquid
detergent.
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