Motorola Talkabout EM1000 Series User Manual page 4

Warranty
Consumer Two-Way Radio Products and Accessories purchased in
the United States or Canada.
What Does this Warranty Cover?
Subject to the exclusions contained to the right, Giant International
Ltd. warrants the Motorola branded consumer two-way radios that
operate via Family Radio Service or General Mobile Radio Service
that it manufactures ("Products"), the Motorola branded or certified
accessories sold for use with these Products that it manufactures
("Accessories") to be free from defects in materials and
workmanship under normal consumer usage for the period(s)
outlined below. This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola branded Products
and Accessories manufactured by Giant International Ltd., and
purchased by consumers in the United States or Canada, which are
accompanied by this written warranty:
Patent and Copyright Information
Manufactured, distributed or sold by Giant International Ltd., official
licensee for this product. Motorola, the Stylized M Logo, and other
Motorola trademarks and trade dress are owned by Motorola, Inc.
and are used under license from Motorola, Inc. MOTOROLA and the
Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their
respective owners. ©Motorola, Inc. 2008. All rights reserved.
Please contact customer service at 800-638-5119 or e-mail us at
giantintl@callcenter.com for questions/ comments, warranty,
support or service related to this product.
Products Covered
Products and Accessories as One (1) year from the date of
defined above, unless otherwise purchase by the first consumer
provided for below. purchaser of the product unless
otherwise provided for below.
1. Decorative Accessories and 1. Limited lifetime warranty for
Cases. Decorative covers
and cases.
2. Monaural Headsets. Ear 2. Limited lifetime warranty for
buds and boom headsets that
transmit mono sound through
a wired connection.
3. Consumer Two-Way Radio 3. Ninety (90) days from the
Accessories.
4. Products and Accessories 4. The balance of the original
that are Repaired or
Replaced.
Who is covered?
This warranty extends only to the first consumer purchaser, and is
not transferable.
What will GIANT INTERNATIONAL LTD. do?
GIANT INTERNATIONAL LTD., at its option, will at no charge repair,
replace or refund the purchase price of any Products or
Accessories that does not conform to this warranty. We may use
functionally equivalent reconditioned/ refurbished/ pre-owned or
new Products, Accessories or parts.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
USA Two-Way Radios Canada Two-Way Radios
1-800-638-5119
giantintl@callcenter.com giantintl@callcenter.com
For Accessories, please call the telephone number designated
above for the product with which they are used.
You will receive instructions on how to ship the Products or
Accessories at your expense, to a GIANT INTERNATIONAL LTD.
Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of
your service provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
Length of Coverage
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
Batteries. Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
the lifetime of ownership by this limited warranty.
the first consumer purchaser
Abuse & Misuse. Defects or damage that result from: (a) improper
of the product.
operation, storage, misuse or abuse, accident or neglect, such as
physical damage (cracks, scratches, etc.) to the surface of the
the lifetime of ownership by product resulting from misuse; (b) contact with liquid, water, rain,
the first consumer purchaser extreme humidity or heavy perspiration, sand, dirt or the like, extreme
of the product. heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage
or conditions; or (d) other acts which are not the fault of Motorola or
date of purchase by the first
Giant International Ltd., are excluded from coverage.
consumer purchaser of the
product. Use of Non-Motorola branded Products and Accessories. Defects
or damage that result from the use of Non-Motorola branded or
certified Products, Accessories, Software or other peripheral
warranty or for ninety (90)
equipment are excluded from coverage.
days from the date returned
to the consumer, whichever Unauthorized Service or Modification. Defects or damages
is longer. resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than Motorola, Giant International Ltd. or its authorized
service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers
or date tags that have been removed, altered or obliterated; (b)
broken seals or that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or non-Motorola
branded housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of
Products or Accessories due to any communication service or
signal you may subscribe to or use with the Products or
Accessories is excluded from coverage.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL
MOTOROLA OR GIANT INTERNATIONAL LTD. BE LIABLE, WHETHER
IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES
IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR
ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
1-800-638-5119
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR
ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE
DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or limitation on
the length of an implied warranty, so the above limitations or
exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary from state
to state or from one jurisdiction to another.
Exclusions
EM1000