Troubleshooting - Siemens Gigaset C345 Operating Instructions Manual

SMS (Text Messages)
Self help with errors
The following table lists error situations
and possible causes, and provides hints for

troubleshooting.

You cannot send messages.
1. The Caller ID service (CLIP) has not been
requested.
¥
Ask your service provider to activate this
service for you.
2. Message transmission was interrupted
(e.g. by an incoming phone call).
¥
Re-send the message.
3. Service not supported by network provider.
4. No number or an invalid number is entered
for the SMS centre activated as the send
centre.
¥
Enter phone number (page 23).
You receive a message whose text is incom-
plete.
1. Your phone's memory is full.
¥
Delete old messages (page 21).
2. The service provider has not yet sent the
rest of the message.
You have stopped receiving messages.
Call redirect (diversion) is activated with
Calls, or call redirect is activated with
Calls for the network mailbox.
¥
Change the call redirect setting.
The message is played back.
1. The "display telephone number" service has
not been set.
¥
Ask your service provider to activate this
function (chargeable).
2. There is no co-operation agreement
between mobile phone operators and fixed
network SMS providers.
¥
Consult your fixed network SMS pro-
vider.
3. Your phone is logged with your SMS pro-
vider as being incompatible with the fixed
network SMS, i.e. you are no longer regis-
tered with that provider.
– Have the phone (re-)registered for
SMS reception.
24
Messages are only received during the day.
1. Your phone is stored in the database of your
SMS provider as having no fixed network
SMS functionality, i.e. youare no longer reg-
istered with the provider.
¥
Have the phone (re-)registered for SMS
reception (see above).
You cannot use the SMS functions on your
handset.
Another handset that is registered to the
same base is using the SMS functions.
¥
Wait until no other handset is using the
SMS functions.
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