Troubleshooting - Samsung SGH-i900 User Manual

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Troubleshooting

If you have trouble with your device, try
these procedures before you contact a
service professional.
When you turn on your device, the
following messages may appear:
Message Try this to solve the problem:
The SIM
Ensure that the SIM card is
card is
installed correctly.
missing.
When using the device for the
first time or when the PIN
requirement feature is enabled,
you must enter the PIN supplied
with the SIM card. To disable
Enter PIN. the PIN requirement feature,
tap Start → Settings →
Personal tab → Phone →
Security tab, and then clear the
Require PIN when phone is
used check box.
Message Try this to solve the problem:
Your SIM card is blocked,
usually as a result of entering
SIM card your PIN incorrectly several
blocked. times. You must enter the PUK
supplied by your service
provider.
Your device does not show a signal
(no bars next to the network icon)
• If you just turned on the device, wait
about 2 minutes for your device to find
the network and receive a signal.
• You may not be able to receive a signal in
tunnels or elevators. Move to an open
area.
• You may be between service areas. You
should receive a signal when you enter a
service area.
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