Panasonic KX-TG8011FX Operating Instructions Manual page 56

Digital cordless answering system
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TG8011-8021FX(e-e).book Page 56 Wednesday, August 20, 2008 9:50 AM
Useful Information
Problem
The SMS message centre
number is logged in the caller
list and the message is not
received.
"FD" is displayed.
"FE" is displayed.
"E0" is displayed.
"Q" is not displayed after I read
a message.
Answering system (KX-TG8021)
Problem
The unit does not record new
messages.
My own greeting message
cannot be properly heard.
I cannot operate the answering
system.
56
Cause/solution
L Someone tried to send you a message while
SMS is turned off. Turn it on (page 35).
L The unit could not connect to the SMS
message centre. Confirm that the correct
SMS message centre numbers are stored
(page 35). Confirm that SMS is turned on
(page 35).
L An error occurred while sending the message.
Try again.
L Your phone number is permanently withheld
or you have not subscribed to the appropriate
service. Contact your service provider/
telephone company.
L When an error code ("FD", "FE", or "E0") is
displayed, "Q" will not be displayed even if
you have read the message.
Cause/solution
L The answering system is turned off. Turn it on
(page 39).
L The message memory is full. Erase
unnecessary messages (page 41).
L The recording time is set to "Greeting
Only". Change the setting (page 44).
L If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your
telephone. Change the unit's number of rings
setting or contact your service provider/
telephone company (page 43).
L Record your own greeting message again
(page 40).
L Someone is using the unit. Wait for the other
user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.

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