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Harmony 525
Getting Additional Help
The Harmony remote provides you with several features to assist you with:
•
Finding answers to your questions quickly and easily.
•
Troubleshooting the setup and customization process.
Finding Answers to Your Questions
To help you find answers to your questions quickly and easily, use any of the following features:
Feature
Search
FAQs (Frequently-Asked Questions)
User Manual
More Help button
Help button (remote)
Troubleshooting Your Harmony Remote
In addition to the tools listed under Finding Answers to Your Questions, you can use the following
feature:
Feature
Troubleshoot
If you cannot find the answer to your question(s) or troubleshoot your problem(s), contact your Harmony
Support Team.
v. 1.3
Description
A support tool that enables you to do a keyword
search.
A searchable list of customer questions, with
answers provided by Harmony's support center.
The User Manual explains the concept of your
Harmony remote and provides information about
setting up and using the remote.
When running the Harmony Remote Software, click
this button for help specific to the step you are at.
Asks you simple questions so the Harmony remote
can automatically fix problems you are having with
an Activity.
Description
To be used when the Harmony remote is not controlling your system
correctly.
User Manual
page 11
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