Getting Additional Help; Finding Answers To Your Questions; Troubleshooting Your Harmony Remote - Logitech Harmony 550 - Harmony 550 Universal Remote User Manual

Harmony 550

Getting Additional Help

The Harmony remote provides you with several features to assist you with:
•
Finding answers to your questions quickly and easily.
•
Troubleshooting the setup and customization process.

Finding Answers to Your Questions

To help you find answers to your questions quickly and easily, use any of the following features:
Feature
Search
FAQs (Frequently-Asked Questions)
User Manual
Help button
Help button (remote)

Troubleshooting Your Harmony Remote

In addition to the tools listed under Finding Answers to Your Questions, you can use the following
feature:
Feature
Troubleshoot
If you cannot find the answer to your question(s) or troubleshoot your problem(s), contact your Harmony
Support Team.
v. 1.1
Description
A support tool that enables you to do a keyword
search.
A searchable list of customer questions, with
answers provided by Harmony's support center.
The User Manual explains the concept of your
Harmony remote and provides information about
setting up and using the remote.
When running the Harmony remote control
software, click this button for help specific to the
step you are at.
Asks you simple questions so the Harmony remote
can automatically fix problems you are having with
an Activity.
Description
To be used when the Harmony remote is not controlling your system
correctly.
User Manual
page 12