Troubleshooting; General; Resetting The Unit - LG RCT699H Owner's Manual

Troubleshooting

62 Troubleshooting
Troubleshooting

General

Symptom
The Power does not turned on.
The unit does not start
playback.
The angle cannot be changed.
Cannot play movie, photo or
audio files.
The channel is not found or
stored.
The remote control does not
5
work properly.

Resetting the unit

Symptom
If you observe any of the
following symptoms.
You can reset the unit as
follows.
Cause & Solution
y Plug the power cord into the wall outlet securely.
y Insert a playable disc. (Check the disc type, color system, and regional
code.)
y Place the disc with the playback side down.
y Place the disc on the disc tray correctly inside the guide.
y Clean the disc.
y Cancel the Rating function or change the rating level.
y Multi-angles are not recorded on the DVD Video being played.
y The angle cannot be changed for the titles recorded on this unit.
y The files are not recorded in a format that the unit can play.
y The unit does not support the codec of the movie file.
y Check your antenna connection.
y The remote control is not pointed at the remote sensor of the unit.
y The remote control is too far from the unit.
y There is an obstacle in the path between the remote control and the
unit.
y The batteries in the remote control are exhausted.
y The remote's manufacturer code returned to the default setting when
you replaced the batteries. Reset the code (page 65).
Cause & Solution
y The unit is plugged in, but the power will not turn on or off.
y The front panel display is not working.
y The unit is not operating normally.
y Press and hold the POWER (1) button for at least five seconds. This
will force the unit to power off then turn the unit back on.
y Unplug the power cord, wait at least five seconds, and then plug it in
again.