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It may occur that the cooktop does not function or does
not function properly. Before calling customer service for
assistance, lets see what can be done.
First of all, check to see that there are no interruptions in
the gas and electrical supplies, and, in particular, that the
gas valves for the mains are open.
The burner does not light or the flame is not uniform
around the burner.
Check to make sure that:
•
The gas holes on the burner are not clogged;
•
All of the movable parts that make up the burner are
mounted correctly;
•
There are no draughts around the cooking surface.
The flame does not stay lighted on the model with
the safety device.
Check to make sure that:
•
You press the knob all the way in;
•
You keep the knob pressed in long enough to activate
the safety device.
•
The gas holes are not clogged in the area
corresponding to the safety device.
To maintain the EFFICIENCY and SAFETY of this appliance, we recommend:
•
call only the Service Centers authorized by the manufacturer
•
always use original Spare Parts
•
This manual is for a class 3 built-in cooktop.
•
This appliance is designed for non-professional use in
the home and its features and technical characteristics
must not be modified.
•
These instructions are only valid for the countries the
symbols for which appear on the manual and the serial
plate.
•
The electrical system of this appliance is safe only when
it is correctly connected to an adequate earthing
system, as required by current safety standards.
Prevent children and the disabled from coming into
contact or having access to the following, as they
are possible sources of danger:
-
The controls and the appliance in general;
-
The packaging (plastic bags, polystyrene, nails, etc.);
-
The appliance, during and immediately after use given
the heat generated by its use;
-
The appliance when no longer in installed (in this case,
all potentially dangerous parts must be made safe).
The following should be avoided:
-
Touching the appliance with wet parts of the body;
-
Using the appliance with bare feet;
-
Pulling on the appliance or the power supply cord to
disconnect them from the electrical outlet;
-
Improper and/or dangerous use;
-
Obstructing the ventilation or heat dissipation slots;
-
Allowing the power supply cord of small appliances to
come into contact with the hot parts of the cooktop;
Is there a problem?
Safety Is a Good Habit to Get Into
The burner does not remain on when set to "Low".
Check to make sure that:
•
The gas holes are not clogged.
•
There are no draughts near the cooking surface.
•
The minimum has been adjusted correctly (see the
section entitled, "Minimum Regulation").
The cookware is not stable.
Check to make sure that:
•
The bottom of the cookware is perfectly flat.
•
The cookware is centered correctly on the burner or
electric hot plate.
•
The support grids have not been inverted.
If, despite all of these checks, the cooktop does not
function properly and problem persists, call the nearest
Merloni Elettrodomestici Customer Service Centre,
informing them of:
- The type of problem.
- The abbreviation used to identify the model (Mod. ...) as
indicated on the warranty.
Never call upon technicians not authorized by the
manufacturer, and refuse to accept spare parts that are
not original.
-
Exposure to atmospheric agents (rain, sun);
-
Using flammable liquids nearby;
-
Using adaptors, multiple outlet plugs and/or extensions;
-
Using unstable or deformed cookware;
-
Leaving the electric hobs on without cookware on top
of them;
-
Closing the glass top (if present) while the gas burners
or electrical hot plates are still hot;
-
Trying to install or repair the appliance without the
assistance of qualified personnel.
The assistance of qualified personnel must be called
upon in the following cases:
-
Installation (in accordance with the manufacturer's
instructions);
-
When in doubt about the operation of the appliance;
-
Replacement of the electrical outlet becuase it is
incompatible with the plug.
Contact service centers authorized by the
manufacturer in the following cases:
-
When in doubt about the condition of the appliance
after having removed the packing;
-
Damage to or replacement of the power supply cord;
-
In the case of a breakdown or malfunction: ask for
original spare parts.
It is recommended that you follow the guidelines
below:
-
Only use the appliance to cook food, avoiding all other
uses;
4
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