ClearSounds A400 User Manual

Dect 6.0 amplified cordless phone
Table of Contents

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A400 DECT 6.0
Amplified Cordless Phone
User's Guide
*
* Instructions are included for
optional additional handsets.

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Table of Contents
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Summary of Contents for ClearSounds A400

  • Page 1 A400 DECT 6.0 Amplified Cordless Phone User’s Guide * Instructions are included for optional additional handsets.
  • Page 3 Welcome Thank you for purchasing the ClearSounds A400 amplified cordless telephone. If you purchased additional A400E expandable handsets: This guide also applies to your expandable handsets. We hope that you enjoy the robust feature set of your new phone! •...
  • Page 4: Contact Information

    Caller ID (last 30 calls), talking caller ID Non-viewed calls indication Contact information Please contact us with any questions that you might have. We are happy to assist you! ClearSounds Communications, Inc. 1743 Quincy Avenue, Suite 155 Naperville, IL 60540 USA 800-965-9043 (toll-free) www.clearsounds.com...
  • Page 5 Safety precautions Carefully read and observe the warnings and cautions in this manual and on the equipment. Warnings Warnings must be observed to prevent bodily injury. WARNING: Use the phone only in the described manner to avoid bodily injury or damage to the equipment.
  • Page 6 WARNING: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters (8 inches) between the phone base and your body. This transmitter must not be co-located with or operating in conjunction with any other antenna or transmitter.
  • Page 7 CAUTION: expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 8: Table Of Contents

    Contents Setup ............... 10 Unpack .............. 10 Install handset batteries ........11 Connect the cords ..........13 Charge the batteries .......... 14 Carrying clip (optional) ........15 Important concepts ..........16 Personalize your phone ........16 Register additional handsets ......16 Let's begin! ..............
  • Page 9 Consistently amplified volume ......34 Tone equalizer ........... 35 Keypad beep ............. 36 Confirmation beep ..........36 Handset voice prompt ........37 Alarm ............... 40 Assistive listening ............ 42 T-Coil ..............42 Neckloops ............42 Call notification adjustment........43 Ringtones ............43 Ringer volume ...........
  • Page 10 Contents Auto answering ..........65 Answer, place or end a call ........ 67 Silence a ringing handset ........68 Place a one-touch call ........68 Redial a number ..........69 Call from your phonebook ......... 70 Call from the inbound calls list ......71 Call other handsets in your home (intercom) ..
  • Page 11 Register additional handsets to the base ..86 Delete a handset registration ......87 Troubleshooting ............88 Compliance.............. 94 Warranty ..............100 Accessories ............102 Service..............103...
  • Page 12: Setup

    ClearSounds. Base Handset (Optional) additional A400 handsets are available. Each additional handset comes with an A400 base, a power adapter, batteries, a carrying clip and a Setup Guide. Phone line cord AC power adapter assembly Three rechargeable AAA NiMH batteries...
  • Page 13: Install Handset Batteries

    IMPORTANT: YOUR RECEIPT IS REQUIRED FOR WARRANTY. PLEASE RETAIN YOUR RECEIPT. Install handset batteries Follow these warnings to avoid explosive or caustic reactions. WARNING: Insert batteries according to the marked polarity symbols. WARNING: Use only rechargeable AAA NiMH batteries. Other types of batteries can damage the phone and cause personal injury.
  • Page 14 Setup To install handset batteries Slide back the battery cover and remove the cover. Insert the batteries according to the marked polarity symbols. The flat side of each battery presses against a spring. Slide the battery cover until it snaps into place.
  • Page 15: Connect The Cords

    Connect the cords To avoid potential interference, place the phone away from electronic equipment. On the underside of the base, thread the cord(s) between the guides. To connect the cords To AC outlet To AC outlet To phone jack Guide A 400 base (Optional) A400E charger If you subscribe to DSL service...
  • Page 16: Charge The Batteries

    Setup Charge the batteries Before you use the phone for the first time, fully charge the batteries for approximately 24 hours. Recharge the batteries regularly. Note: If appears on the screen, the battery charge is low or depleted. If you attempt to fully recharge the batteries and the battery icon does not return to insert fresh batteries.
  • Page 17: Carrying Clip (Optional)

    Carrying clip (optional) If you want to converse using a headset while keeping your hands free, you can attach the handset to a belt and use the handset speakerphone. To install the carrying clip To install a handset carrying clip On the back of the phone, align the arms of the carrying clip above the slots on the sides of the phone.
  • Page 18: Important Concepts

    Important concepts Personalize your phone The ClearSounds A400 phone is feature-rich. This manual describes all available features. Scan the topics, and if you see an interesting feature, follow the instructions to personalize your phone. Register additional handsets Your telephone handset is registered to the base (Base 1).
  • Page 19: Let's Begin

    Let's begin! Place a call Note: You can reverse Step 1 and Step 2, but you can make corrections only if you dial in Step 1. Press the alphanumeric keys. If you make a mistake, press beneath Clear on the screen. Press and speak.
  • Page 20: Handset

    Handset White ringer indicator Earphone Display Alpha-numeric keypad Microphone Carrying clip Speaker Battery compartment...
  • Page 21: Backlighting

    Backlighting The display and keys light when you lift the handset from the base or when you press handset keys. After 20 seconds, the backlighting turns off. To turn it on again, press Home screen The home screen is the phone display that you see when the phone is at rest or when you press Icons Display icons appear here.
  • Page 22 Handset Incoming call incoming call (toggles) occurring. Line in Use The phone line is engaged. Speakerphone on The handsfree speakerphone is on. Amplification is on Phone amplification is on. To turn it off, press the handset side. Missed calls There are one or more (flashes) unreviewed missed calls.
  • Page 23: Let's Navigate

    Let’s navigate Take these steps to practice basic navigation through the menus. All instructions in this manual begin from the home screen. To begin steps from the home screen, press When you press beneath a command on the screen, you select or Select keys implement the command.
  • Page 24 Handset When a menu list is present on the screen, you can scroll through the list by pressing the top and bottom pads on the scroll pad. Press and scroll down the Scroll pad- list. Now press and scroll OK key up the list.
  • Page 25: Handset Keys

    Handset keys Most keys have several functions. Take a few minutes to explore all of the keys. This is a good time to become familiar with the keys. Later, you can refer to these diagrams, as necessary. A. Memory keys B.
  • Page 26 Enters the dialed calls list. Toggles between callers (call waiting service required). Places an internal call to another handset that registered to your ClearSounds A400 base. Selects a highlighted menu item or the text that appears above on the left side of the screen.
  • Page 27: Handsfree Conversation

    End call key Ends a call. Home key No matter where you are in the menu structure, returns you to the home screen. Backlighting key From the home screen, turns on the backlighting. Inserts a space: While storing letters. Inserts a pause: While storing numbers: (For further information, see "What is a pause?"...
  • Page 28: Area Settings

    Call storage: local area code If you subscribe to caller ID service, you can quickly place a call, without dialing, by selecting a call in the incoming calls list and pressing The A400 phone stores all incoming calls with their area codes.
  • Page 29 If an area code is not required for local dialing in your region, you might prefer that the A400 store local incoming calls without the area code, so that you can call out from the incoming call list. If you take these steps to specify your area code, the phone stores local calls without the area code, and it continues to store long-distance calls with their area codes.
  • Page 30: Dialing Mode

    Area settings Dialing mode When you place a call, the phone generates numbers by tone or by pulse. By default, your phone is set to the tone dialing mode. Should you need to change this setting based on your telephone service, use Tone for touch-tone service, or use Pulse for rotary dialing.
  • Page 31: Display Adjustments

    Display adjustments Handset name By default, the handset is named HS1. You can re-name the handset, and the name displays on the screen. To rename the handset Press beneath Menu on the screen. and scroll to Display, and then press Press Press and scroll to Handset Name, and then...
  • Page 32 Display adjustments Screen contrast You can adjust the contrast of the handset screen to optimize visibility in different environmental conditions. Five contrast levels are available. To adjust the screen contrast Press beneath Menu on the screen. Press and scroll to Display, and then press Press to select Contrast.
  • Page 33: Backlight-On Time

    Backlight-on time When you lift the handset from the base or when you press handset keys, the display and keys light. By default, the backlighting turns off after 20 seconds. You can set the backlight time to 10, 20, 30 or 40 seconds. To adjust the backlight-on time beneath Menu on the screen.
  • Page 34: Date And Time

    Display adjustments Date and time You can manually set the handset date and time and the time format. However, if you subscribe to caller ID service, your phone automatically sets the date and time when the first call arrives after phone setup or after a time change. If you unplug the base, you must reset the time and date.
  • Page 35 To set the time format You can select the 12-hour format or the 24-hour format. Press beneath Menu on the screen. and scroll to Setting, and then press Press Press and scroll to Time format, and then press Press and scroll to your choice, and then press A confirmation tone occurs and Saved appears on the screen.
  • Page 36: Audio Adjustments

    Audio adjustments Consistently amplified volume By default, when you end a call during which you amplified the volume, the amplification turns off for the next call. If you prefer amplified volume consistently, you can set it to automatically turn on each time that a call begins. During conversation, you can still temporarily turn off the amplification.
  • Page 37: Tone Equalizer

    Tone equalizer You can set the handset earpiece to equalize treble, flat or base tones. You can also adjust this setting during a call, which enables you to hear the results as you adjust. For instructions to adjust during a call, see page To adjust the tone equalizer beneath Menu on the screen.
  • Page 38: Keypad Beep

    Audio adjustments Keypad beep When you press a key, a tone sounds. If you prefer silent key presses, you can turn off keypad beep. To turn off or on keypad beep beneath Menu on the screen. Press Press to select Sound. and scroll to Keypad Beep, and then Press press...
  • Page 39: Handset Voice Prompt

    To turn off or turn on the confirmation beep Press beneath Menu on the screen. Press to select Sound. and scroll to Confirm Beep, and then Press press Press and scroll to your choice, and then press A confirmation tone occurs and Saved appears on the screen.
  • Page 40 Audio adjustments • If you entered the caller's number in your phonebook or a memory key, and you recorded an identifier for the caller, the handset also plays the identifier. For identifier recording instructions, see "To manually store a phonebook entry" on page 54 "To manually store a memory-key number"...
  • Page 41 To adjust the handset voice prompt volume beneath Menu on the screen. Press Press to select Sound. and scroll to Voice volume, and then Press press Press and scroll to your choice, and then press A confirmation tone occurs and Saved appears on the screen.
  • Page 42: Alarm

    Alarm You can use the handset as an alarm. The alarm also has a snooze function. You can set the alarm to ring once, every day at the same, time or Monday through Friday at the same time. The alarm rings only at the handset that you set (not at other handsets that are registered to the base).
  • Page 43 Press and scroll to the tone of your choice, and then press A confirmation tone occurs, and Saved appears on the screen. Press If you turned on the alarm, appears on the screen. To turn off a ringing handset alarm Stop the alarm by taking one of these steps: •...
  • Page 44: Assistive Listening

    Assistive listening The ClearSounds A400 DECT 6 phone is compatible with these assistive listening devices: • Hearing aids that are equipped with telecoil (T-coil) • Audio neckloops with built-in microphones and 2.5 mm connectors T-Coil Some hearing aids are equipped with telecoil (T-coil).
  • Page 45: Call Notification Adjustment

    Three tones are available for the handset. You can also choose a unique handset tone for internal calls from other handsets that are registered to the ClearSounds A400 base. To select a ringtone for the handset Press beneath Menu on the screen.
  • Page 46: Ringer Volume

    Call notification adjustment Press and scroll to one of these listings, and then press • External: To set the ringtone for external calls • Internal: To set the ringtone for internal calls from other handsets registered to the base. Press and scroll to your choice, and then press A confirmation tone occurs and Saved appears on...
  • Page 47 To adjust the handset ringer volume Press beneath Menu on the screen. to select Sound. Press Press and scroll to Hs Ringer Volume, and then press Press and scroll to your choice, and then press A confirmation tone occurs and Saved appears on the screen.
  • Page 48: Memory Keys

    Memory keys Memory keys You can store important numbers and associate them with memory keys. When you press and hold a memory key, the phone calls the number. You can store memory-key entries in these ways: • Manually, by using the keyboard to type the entries •...
  • Page 49 to select Option. Press Press to select Edit Entry. Press alphanumeric keys to enter the name that you wish to store, and then press To scroll through multiple letters on a key: Press rapidly. To enter a space: Press To enter the same letter twice: Pause between pressing Press all alphanumeric keys that are required to place the call (1 and area code when required), and then press...
  • Page 50 Memory keys Your recording plays, and Ring Tone Save? appears on the screen. Press to save the recording. • To select a ringtone to help indicate calls from this person (Caller ID service required): Press and scroll to the tone of your choice, and then press Press To manually edit a memory-key number Press the...
  • Page 51 Keep or edit the number by taking one of these steps: • To keep the current number exactly the same, press • To edit the number, press beneath Clear on the screen, press all alphanumeric keys that are required to place the call (1 and area code when required), and then press Note: You can press and hold to clear all numbers at once.
  • Page 52: Delete A Memory-Key Entry

    Memory keys • To select a ringtone to help indicate calls from this person (Caller ID service required): Press and scroll to the tone of your choice, and then press Press Delete a memory-key entry Press the key that you wish to delete. The currently stored information appears on the screen.
  • Page 53: Keypad Tips

    Keypad tips Using the keypad • Letter or number: When you press an alphanumeric key on a keypad, the number is selected (for tasks where numbers are appropriate) or a letter is selected (for tasks where letters are appropriate). • Which letter?: Each key has more than one letter available, and you find a letter by repeatedly pressing the key until you see it.
  • Page 54: Inserting A Pause

    After pauses, you enter the additional numbers that the prompt requires. In the ClearSounds A400 phone, a pause is three seconds long. To insert a pause while storing a number, you press...
  • Page 55: Insert Pauses While Storing A Number

    • to enter the voicemail menu • One pause ( ) to wait for the passcode prompt • Your passcode and Insert pauses while storing a number A pause is 3 seconds long. While storing an automated service number and all of its required responses into a memory key, you must enter pauses before each automated prompt.
  • Page 56: Phonebook

    Phonebook You can build a personal phonebook so that you can easily make calls with a few key presses. You must store phonebook entries separately for each handset, but you can copy entries from one handset to another. Each handset can hold 200 phonebook entries. You can store phonebook entries in these ways: •...
  • Page 57 To scroll through multiple letters on a key: Press rapidly. To enter a space: Press To enter the same letter twice: Pause between pressing. Press all alphanumeric keys that are required to make the call (area code and 1 when required), and then press Default Ringtone, Record or Scroll appears on the screen.
  • Page 58: Store Entries From Lists

    Phonebook Store entries from lists You can quickly add a number to your phonebook or memory key, from these lists: • The dialed calls list • If you subscribe to caller ID service, the inbound calls list Note: As you store entries, be sure to add long-distance codes as necessary, so that your phone can dial the numbers directly.
  • Page 59 • to select Save To save to the phonebook, press Number. • To save to a memory key, press repeatedly until you see the memory key (M1-M4), and then press Keep or edit the name by taking one of these steps: •...
  • Page 60 Phonebook Default Ringtone, Record or Scroll appears on the screen, and the current ringtone or personal identifier plays. Save now or specify unique notification by taking one of these steps: • To save the information now and assign a default ringtone: Press •...
  • Page 61: Copy Entries From One Handset To Another

    Copy entries from one handset to another You can copy phonebook entries from one handset to another, in these ways: • Copy individual entries • Copy all entries: You can copy all and replace or you can copy all and add. To copy one phonebook entry from one handset to another Press...
  • Page 62 Phonebook appears on Copying (number) the screen. On the destination handset, Receive Record? appears on the screen. On the destination handset, press to choose Select. Press To copy all phonebook entries from one handset to another Press beneath Phnbk on the screen. to select Option.
  • Page 63: Edit A Phonebook Entry

    Press and scroll to the handset to which you want to copy the entry, and then press Copying to Hs (number) appears on the screen. On the destination handset, Replace Records? or Receive Record? appears on the screen. On the destination handset, press to select Select.
  • Page 64 Phonebook Keep or edit the name by taking one of these steps: • To keep the current name exactly the same, press • beneath Clear on the To edit the name, press screen, press alphanumeric keys to enter the name that you wish to store, and then press Note: You can press and hold to clear all letters at once.
  • Page 65 • To save the information now and assign a default ringtone: Press • To record or re-record a personal identifier to indicate calls from this person (Caller ID service required): Press and scroll to Record or scroll, and then press .
  • Page 66: Delete One Or All Phonebook Entries

    Phonebook Delete one or all phonebook entries Press beneath Phnbk on the screen. Press the first alphanumeric key of the name that you wish to edit, and if necessary, press scroll to the name. Press to select Option. Delete one or all entries by taking one of these steps: •...
  • Page 67: Answering And Calling

    Answering and calling Auto answering By default, you answer calls by removing the handset from the base and pressing If you prefer to answer calls by simply removing the handset from the base, you can turn on the auto answer feature for the handset.
  • Page 68 To turn on or off auto answering for internal (intercom) calls You can set auto answering for calls from other handsets that are registered to your ClearSounds A400 base. If Internal Auto Answer is on, intercom call recipients simply hear the caller through the speakerphone while the handset rests on the base.
  • Page 69: Answer, Place Or End A Call

    Answer, place or end a call These instructions also apply under these conditions: • Using a handset connected to a headset. • Answering and ending an intercom call. A handset display indicates an incoming intercom call with and the caller's handset number. For instructions on placing an intercom call, see page To answer, place or end a call...
  • Page 70: Silence A Ringing Handset

    Answering and calling Silence a ringing handset You can stop a handset from ringing during an incoming call. To silence a ringing handset • Press beneath Silent on the screen Place a one-touch call If you have stored numbers in the memory keys, you can call these numbers with one touch.
  • Page 71: Redial A Number

    Redial a number You can quickly redial any of the last ten numbers that were dialed from your handset. To redial the last-dialed number Lift Press The last-dialed number appears on the screen. Press The phone dials. To redial a recently dialed number Lift Press The last-dialed number appears on the screen.
  • Page 72: Call From Your Phonebook

    Answering and calling Call from your phonebook If you have stored a number in your phonebook, you can call it quickly. If you need instructions for storing phonebook numbers, page To call a phonebook number Lift Press beneath Phnbk on the screen. The first alphabetic listing appears on the screen.
  • Page 73: Call From The Inbound Calls List

    Call from the inbound calls list If you subscribe to caller ID service with your telephone service provider, the handset stores the last 30 calls made to your telephone. You can quickly dial any of the numbers stored in the list. The inbound calls list includes these entries: •...
  • Page 74: Call Other Handsets In Your Home (Intercom)

    Answering and calling Call other handsets in your home (intercom) If additional handsets are registered to your ClearSounds A400 base, you can place internal calls among the handsets. Note: If an external call comes in while you converse on an internal call, press to end the internal call before you answer the external call.
  • Page 75: During Calls

    During calls Adjust sound Use these controls to adjust earpiece sound during a call. After you hang up, volume and tone equalizer settings remain set for the next call. Amplification resets to off when a call ends. If you prefer to set amplification always on, see page 34.
  • Page 76: Use The Speakerphone

    During calls Use the speakerphone If you remain close to the handset, you can converse handsfree and listen over the handset speakerphone. To enjoy optimal speakerphone performance, locate the handset away from areas with high background noise. Note: does not work in the speakerphone mode. To turn on the handset speakerphone during a call Press The handset speakerphone is on, and...
  • Page 77: Mute The Microphone

    Mute the microphone You can mute the handset so that the other party cannot hear any noise or conversation on your end of the line. You can still hear the other party. Muting also works when you use a speakerphone or headset. To mute and unmute the handset microphone Press beneath Mute on the screen.
  • Page 78: Use A Headset

    During calls Use a headset You can plug in a headset to the handset and converse handsfree while listening discretely through the headset. You can connect the headset before or during a call. To use a headset If the headset includes a microphone, you can attach the handset clip to your belt or clothing: you are mobile! Headset jack On the side of the handset, connect the...
  • Page 79: Set Up A Conference Call

    Set up a conference call You can set up a three-party call with an external caller and a person using an A400 handset that is registered to your base. To set up a conference call During a conversation with an outside caller, press The caller with whom you were speaking is on hold.
  • Page 80: Voicemail And Inbox

    Voicemail and inbox If you subscribe to Voicemail and Caller ID services with your telephone service provider, the handset stores the last 30 calls made to your telephone in the inbound calls list. Screen a call To visually screen during a voicemail message If you subscribe to caller ID, you see the caller's name and number on the handset screen under either of these conditions:...
  • Page 81: Visual Indicators Of Calls And Voicemail

    Visual indicators of calls and voicemail The handset provides these visual indicators. Handset call and voicemail indicators Visual indicator Meaning Clear it The number o f Scroll X New Calls n o n - viewed calls through all C a l l e r I D If the same person e n t r i e s calls more than...
  • Page 82: Review Inbound Calls

    Voicemail and inbox Review inbound calls The handset lists most recent calls first. To scroll through missed calls Press Repeat for the next listing. Each listing shows this information: • Caller name and number (when available) • Date and time of the call •...
  • Page 83: List Maintenance

    List maintenance The ClearSounds A400 phone stores two lists: • Dialed calls list: The last 10 numbers that were called from your handsets. • Inbound calls list (Caller ID service required) The last callers who called you. Each handset stores 30 calls.
  • Page 84: Security

    Security Personalize the system PIN You must enter the system personal identifier number (PIN) to restore handset default settings or to register and unregister an additional handset to the base. This section instructs you on how to change from the default system PIN to a personalized PIN.
  • Page 85 Press numeric keys to enter the present PIN, and then press Note: The factory default PIN is 0000. New PIN: appears on the screen. Press numeric keys to enter the new PIN, and then press Again: appears on the screen. Press numeric keys to re-enter the new PIN, and then press A confirmation tone occurs and PIN...
  • Page 86: Restoring Defaults

    Restoring defaults Restore handset default settings You can reset your handset to factory default settings. These settings are saved (they do not reset): • Incoming calls list (Caller ID) • Dialed calls list • Phonebook entries You must enter the system PIN to reset the defaults. The PIN is 0000.
  • Page 87 Press numeric keys to enter the new PIN, and then press Again: appears. Press numeric keys to re-enter the new PIN, and then press A confirmation tone occurs and PIN Changed appears on the screen. Press...
  • Page 88: Additional Handsets

    Page release the handset key. On the A400 base, under the handset, press and hold for 10 seconds, and then release the key. When the handset is registered to the base, the handset number appears on the handset screen.
  • Page 89: Delete A Handset Registration

    Delete a handset registration You can delete a handset registration from the base. Note: To accomplish this task, you cannot use the handset that you are deleting. You must use an alternate handset. To delete a handset registration beneath Menu on the screen. Press Press and scroll to Setting, and then press...
  • Page 90: Troubleshooting

    Troubleshooting General operation Symptom Solutions • Phone is Secure the power adapter non-operational. connection in the AC wall outlet and in the handset jack. • Secure the phone line cord in the wall jack and in the handset jack. • Fully charge the handset batteries and install them properly.
  • Page 91 Symptom Solutions There is noise, • If you subscribe to DSL service, s t a t i c o r install a DSL filter (page 16). • interference. Plug in the power adapter to the wall outlet and securely connect it to the phone.
  • Page 92 Troubleshooting Voicemail and call waiting services Symptom Solutions • Call waiting does Confirm with your service not work. provider that you subscribe to call waiting service. • If another handset is engaged on the line, call waiting information doesn't show. There is no caller •...
  • Page 93: Call Notification

    Call notification Symptom Solutions T h e r e i s n o • Turn on the ringer and turn up audible ringer. the ringer volume (page 44). • Plug in the power adapter to the wall outlet and securely connect it to the phone.
  • Page 94: Memory Button

    Troubleshooting Dialing Symptom Solutions • A memory button Program the number (page 53). does not function. Area codes or the The phone dials the exact number long distance code that you see on the screen. are missing from • If you are calling from a memory lists, or they are key or the phonebook, be sure there and I don't...
  • Page 95 Audio Symptom Solutions • Low handset Plug in the power adapter to the earpiece or wall outlet and securely connect speakerphone it to the phone. volume, or poor • Turn up the volume and tone amplification settings (page • By default, amplification turns off after each call.
  • Page 97 If you experience trouble with the ClearSounds A400 DECT 6.0, you should disconnect it from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
  • Page 98: Compliance

    If your home has specially wired alarm equipment connected to the phone line, ensure that the installation of the ClearSounds A400 DECT 6.0 does not disable alarm equipment. If you have questions about what will disable alarm equipment, consult your phone provider or a qualified installer.
  • Page 99: Industry Canada

    FCC registration number is US:CLSW400BA400, which indicates the REN would be 0.0. Service Requirements In the event of ClearSounds A400 DECT 6.0 equipment malfunction, all repairs should be performed by ClearSounds or an authorized agent. It is the responsibility of users requiring service to report the need for service to ClearSounds or to one of our authorized agents.
  • Page 100 Compliance number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
  • Page 101 does not exceed 5. An alternative indication of the REN is the Load Number (LN); this number should be divided by 20 to approximate the equivalent REN. The REN of this unit is indicated on the bottom of your phone. RSS (category 1 equipment) This device complies with Industry Canada license- exempt RSS standard(s).
  • Page 102: Warranty

    The serial number for this product is on the underside of the base. Your ClearSounds A400 DECT phone and A400E phone come with a (1) year limited warranty from the date of purchase. These products are warranted by ClearSounds against manufacturing defect in material and workmanship under normal use.
  • Page 103 If a defect covered by this warranty should occur, promptly contact a Customer Service representative by phone, or log on to www.clearsounds.com to obtain a Return Merchandise Authorization (RMA) number and shipping instructions before shipping the product to us. Any shipment without an RMA number will not be accepted and will be returned to you at your expense.
  • Page 104: Accessories

    Accessories Please visit the ClearSounds website or call ClearSounds for additional accessories. CS-CLA7V2 neckloop connects to your phone’s 2.5 mm jack for hands-free conversation. Requires hearing aid(s) or cochlear implant(s) with t-coil(s). CS-HD-500 headset connects to your phone’s 2.5 mm jack for hands-free conversation.
  • Page 105: Service

    Service Customer Service in United States and Canada Do you need some help? Please call, we are happy to assist you! ClearSounds Communications Attention: Repair Center 1743 Quincy Avenue, Suite 155 Naperville, IL 60540 1-800-965-9043 (Toll-free) www.ClearSounds.com...
  • Page 106 © 2013 ClearSounds CS-A400/400EUG Ver 1...

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