Troubleshooting - Synology DiskStation User Manual

To pause/resume/remove download tasks:
Select the download tasks and click Pause, Resume, or Remove.
To end an incomplete or erroneous download task:
1 Select the download tasks and click End.
2 Click OK to end the task. The files will be moved to your destination shared folder.
Warning: You cannot resume or restart a task after ending it.
To view detailed information about a download task:
Select the download task and click
To clear finished download tasks:
Click Clear. Downloaded files will remain in the destination shared folder.
To change the list order of download tasks:
To sort the list of download tasks, click the column headers. Default ordering is by the creation date of the
download tasks.
To download a FTP folder:
Enter the FTP link with the forward slash (/) at the end of the link. All of the files and subfolders in the folder will
be downloaded.

Troubleshooting

When errors occur, all action buttons will be disabled. You can enable the action buttons by checking the
possible errors:
 Download Station is disabled.
 The network is down.
 Download destination is not set.
 Your account is disabled or removed.
 Unknown Error happened.
If the problem still exists after checking the above list of possible errors, contact Synology Support at:
www.synology.com
Manage BT/HTTP/FTP/NZB Settings
Go to BT/HTTP/FTP/NZB
Choose a Process Order
In the General section, select any of the following process orders.

By user (one task at a

By date created: Sort the order of download tasks by the date they are added.
Note: Choosing By user
downloading files.
130 Chapter 13: Download Files with Download Station
Get Info.
> Settings to manage the BT/HTTP/FTP/NZB download settings.
time): Sort the order of download tasks by the users who added the download tasks.
can improve the fairness among users, so it is recommended when more than one user are
Synology DiskStation User's Guide
Based on DSM 3.0