Frequently Asked Questions - Venta Airwasher LW24Plus User Manual

Frequently Asked Questions

Dear Venta-Airwasher Customer:
We thank you for the confidence you have placed in the Venta-Airwasher. We are convinced that
you will appreciate your Venta-Airwasher's trouble-free operation, its ease of cleaning and sturdy,
simple technology. The following questions and answers will help you to fully understand the
unique Venta-Airwasher technology.
How does the Venta-Airwasher humidify?
The Venta-Airwasher operates by the process of cold evaporation; you will not see any white
residue, vapors or mists. The disk stack rotates in the water creating a surface area of over 45
sq. ft. (LW 44 Plus). When dry air meets the surface area of the disk stack, the water evaporates
and is sent out into the room. By using the cold evaporation process, any excess humidity can
be virtually ruled out.
How does the Venta-Airwasher purify?
Airborne particles, such as dust, pollen, and smoke are drawn in and passed over the rotating
disk stack. The particles adhere to the wet disk stack and are pulled down into the water. Water
evaporates; dirt and dust do not evaporate. The collected particles remain on the bottom of the
lower housing and can be rinsed/wiped out every 10-14 days.
When is the best time to run the Venta-Airwasher?
That depends on individual needs. Because the Venta-Airwasher is very energy efficient,
operating costs are very low even when used all the time. For consistent results, it should be run
continuously.
What level of humidity can be expected and how often should the lower housing
be filled?
Under ideal conditions, a humidity level of 40-55% can be expected. Some factors effecting
humidity level are: heating/cooling, home insulation, layout of the home, air circulation and
amount of water in the appliance. For severely dry areas or during the first days of use, you may
notice the water evaporates more quickly and/or a lower humidity level will be reached. The
water level of the lower housing should be checked and topped off daily.
Where is the best place for the Venta-Airwasher?
If possible the Venta-Airwasher should be placed in the center of the room, or along a wall away
from windows and a heat source. When using your Venta-Airwasher for multiple rooms (larger
model Venta-Airwashers) it should be placed centrally between rooms. Allow 18-20 inches
above and on either side of the Venta-Airwasher to allow air circulation.
Will opening outside doors and windows affect the efficiency of the Venta-Airwasher?
The appliance works best in closed rooms to maintain a consistent level of humidity – just as
windows and outside doors are closed when the air conditioning is running! Doors between
rooms may be left open to allow for air circulation.
Is it necessary to use the Venta Water Treatment Additive?
The water treatment additive helps prevent mineral deposits from becoming hard and difficult to
remove – any sediment can be easily rinsed out. In addition, the water treatment additive helps
improve the efficiency of the Venta-Airwasher by allowing the water to sheet on the disk stack
instead of "beading" up – allowing maximum use of every square inch of the disk stack. The water
treatment additive also helps prevent odors and improves the performance of the Venta-Airwasher.
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