General Considerations For Clearing Jams - Kyocera EP 370DN Operation Manual

Troubleshooting
Paper jam message
Paper jam
Cassette 1 (to 4)
Paper jam
Duplexer
Paper jam
Printer
Paper jam
Rear Unit

General considerations for clearing jams

4-12
Paper jam Description
location
B Paper is jammed at the paper
cassette. The cassette number can
be 1 (topmost) to 4 (bottom).
C Paper is jammed inside the duplex
section.
D Paper is jammed inside the printer.
E Paper is jammed inside the rear unit.
Bear in mind the following considerations when attempting jam removal:
CAUTION:
When pulling the paper, pull it gently so as not to tear it. Torn
pieces of paper are difficult to remove and may be easily overlooked,
deterring the jam recovery.
• If paper jams occur frequently, try using a different type of paper,
replace the paper with paper from another ream, flip the paper stack
over, or rotate the paper stack 180 degrees. The printer may have
problems if paper jams recur after the paper was replaced.
• Whether or not the jammed pages are reproduced normally after
printing is resumed depends on the location of the paper jam.
Utilizing Online Help Messages
Online help messages are available in the printer's message display to
provide simple instructions for clearing jams. Press (
jam message has appeared. Then a help message will appear to facilitate
jam clearing in the location.
Reference page
page 4-13
page 4-14
page 4-15
page 4-16
) when the paper
OPERATION GUIDE