Axis Q6034 User Manual page 47

Audio volume too low/high
Volume settings incorrect
Poor audio quality
CPU overloaded
Unsynchronized audio and video
Distorted audio
Feedback loops
Storage/Disk management problems
Video cannot be recorded
SD Card cannot be mounted
For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup
The volume of the microphone is either too high or too low. Change the volume for the micro-
phone in the toolbar on the Live View page.
Reduce the number of listeners and viewers and decrease the image resolution and compres-
sion.
It is recommended that the camera's time setting is synchronized with an NTP Server. This is
enabled under System Options > Date & Time.
Check that the correct Audio Input source is selected under Setup > Audio > Source. Select
Microphone for the internal microphone or for a connected external microphone. Select Line for
a connected line in source.
Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or
use half-duplex mode instead.
Check that the SD Card is not write protected (i.e., Read only).
If the SD Card cannot be mounted, reformat it and then click Mount.
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AXIS Q6034 - Troubleshooting