Troubleshooting - Sony NEX-5T User Manual

Troubleshooting

Wi-Fi/NFC
Cannot find the wireless access point to be connected.
• Wireless access points may not be displayed on the camera due to signal conditions. Place the camera
closer to the wireless access point.
• Wireless access points may not be displayed on the camera depending on the access point settings.
Refer to the instruction manual of the wireless access point.
[WPS Push] does not work.
• [WPS Push] may not work depending on the access point settings. Check the SSID and password of
the wireless access point, and perform [Access Point Settings].
[Send to Computer] is canceled halfway.
• When the battery remaining level of the camera is low, [Send to Computer] may be canceled halfway.
Charge the battery pack and try again.
Cannot send movies to the Smartphone.
• For movies, only MP4-format file can be sent to the Smartphone. To record MP4-format movies,
select MENU t [Image Size] t [File Format] t [MP4].
[Send to Smartphone] is canceled halfway.
• When the battery remaining level of the camera or Smartphone is low, [Send to Smartphone] may be
canceled halfway. Charge the battery pack and try again.
The shooting screen is not displayed smoothly./The connection between the
camera and the Smartphone is disconnected.
• Data communication between the camera and the Smartphone may fail due to signal conditions. Place
the camera closer to the Smartphone.
Shooting using [Smart Remote Embedded] is canceled halfway.
• When the battery remaining level of the camera or the Smartphone is low, shooting using [Smart
Remote Embedded] may be canceled halfway. Charge the battery pack and try again.
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