Teleco UST DK User Manual

Digital telephone includes lcd, add-on module, and direct station selection console
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UST
Digital Business Telephone Systems
Digital Telephone

User Guide

(Includes LCD, Add-on Module, and
Direct Station Selection Console)
August 1998

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Table of Contents
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Summary of Contents for Teleco UST DK

  • Page 1: User Guide

    Digital Business Telephone Systems Digital Telephone User Guide (Includes LCD, Add-on Module, and Direct Station Selection Console) August 1998...
  • Page 2: Table Of Contents

    Contents Chapter 1 – The Grand Tour Buttons ......................... 8 Buttons ......................... 9 LCD ........................... 14 LED Indicators ......................15 On-hook/Off-hook ..................... 16 Volume Controls ......................16 Chapter 2 – Features Before You Begin ...................... 19 Quick Reference ......................20 Account Code Calls ....................
  • Page 3 Control Buttons ......................81 Soft Keys ........................83 Busy Lamp Field (BLF) Display ................86 Caller ID/ANI/DNIS Information Mode ..............87 Call Park Orbit List Display ..................89 Retrieve and Auto Dial Lost Calls ................89 UST DK Digital Telephone...
  • Page 4 Messages, Memos, and Name Display ..............91 Messages ........................92 Memos ........................99 Name/Number Display .................... 102 Chapter 4 – Add-on Module/DSS Console DDS ......................... 105 DSS Console ......................107 [DSS] Button ......................108 Features ........................108 CO Line Access Codes .................... 113 Feature Access Codes ....................
  • Page 5 This page intentionally left blank UST DK Digital Telephone...
  • Page 6 Teleco, Inc. also reserves the right, without prior notice, to make such or information retrieval systems—without express written permission changes in equipment design or components as engineering or of the publisher of this material.
  • Page 7: Chapter 1 - The Grand Tour

    Teleco digital telephones incorporate state-of-the-art telecommunications technology and provide a vast array of calling features. They are easy to operate, and all features are accessed with a feature button or a brief access code.
  • Page 8: Buttons

    Buttons –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Buttons LCD Display Handset LCD Control/Soft Key Buttons Red/Green LED Indicators Dial Pad Flexible Buttons 0539 Fixed Buttons Microphone Location Figure 1 20-button Digital Speakerphone with LCD UST DK Digital Telephone...
  • Page 9: Buttons

    There are two sets of buttons, fixed and flexible. The fixed buttons (e.g., , and ) are standard to every UST DK 1000-series telephone (see Figure 1). The flexible buttons consist of Directory Number (Primary, Secondary, Phantom) and feature buttons. The number of preprogrammed flexible buttons varies by telephone.
  • Page 10 [PDN] message waiting button. Press the same [DN] or that you used to dial the original number. Press . The last number called is redialed. Note If you have Automatic Line Selection, you must first lift the handset. UST DK Digital Telephone...
  • Page 11: Flexible Buttons

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Buttons Table 1 Fixed Button Definitions (continued) Button Definitions Press to toggle the speaker ON/OFF. The LED indicates the status of the (Speaker) speaker. Notes must be pressed and held down when switching from Handset to Speakerphone mode. Also selects a line or the internal [PDN] if programmed for auto preference in system programming.
  • Page 12 You can only set Call Forward and Voice Mail ID code for [PhDNs] that are owned by your telephone. You can have a separate message waiting button and mailbox for up to four [PhDNs] on your telephone. UST DK Digital Telephone...
  • Page 13: Feature Buttons

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Buttons Phantom Directory Numbers [PhDNs] MW/50 11-1 10-1 Secondary Directory Numbers [SDNs] of Station 11 11-2 10-2 Calls to Station 11 can be originated 10-1 10-3 or answered by Station 10 by pressing the 11-1 or 11-2 button. 10-2 11-1 10-3 11-2...
  • Page 14: Lcd

    Soft Keys are active when the Soft Keys are turned on and the telephone is active (on a call). Control buttons are active when the Soft Keys are turned off and/or the telephone is idle. (See Chapter 3 – LCD Operation for an explanation of how to use these buttons.) UST DK Digital Telephone...
  • Page 15: Led Indicators

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– LED Indicators LED Indicators Each line and feature button has a LED next to it which indicates the status of the line or feature associated with that particular button. Line LEDs light red or green and flash at varying rates to indicate call status (see Table 3). Table 3 LED Indicators Your Station (Green)
  • Page 16: On-Hook/Off-Hook

    Handset Receiver Off-hook After a call is terminated and the handset is on- hook, the volume level returns to the “original” level for the next call. This “original” level can be adjusted to higher/lower in system programming. UST DK Digital Telephone...
  • Page 17 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Volume Controls Table 5 Using Vol /Vol with Other Buttons Phone Feature Press Comments Status Microphone Sensitivity On-hook/ While pressing, The Mic LED flashes about six Off-hook hold times while setting the sensitivity. for three When the microphone is set for seconds.
  • Page 18 Volume Controls ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– This page intentionally left blank. UST DK Digital Telephone...
  • Page 19: Chapter 2 - Features

    LCDs. Features which require a telephone equipped with a speakerphone are noted. Before You Begin If you are a new user of the UST DK digital telephone, you need to find out if your telephone has been set up for Automatic Line Selection and Ringing Line Preference. You will also need to know if your telephone has tone or voice first signaling when you receive an internal call: Tone Signaling rings.
  • Page 20: Quick Reference

    Quick Reference The following is a quick reference chart for using your telephone’s standard features. Making an Internal Call 1. Lift the handset or press ...or if you do not have Automatic Line Selection, press a [DN]. UST DK Digital Telephone...
  • Page 21: Making An Outside Call

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Quick Reference 2. Dial a directory NO. 203 number ( 3. When finished with the call, hang up or press Making an Outside Call 1. Lift the handset or NO. 203 press USING LINE 6 ...or if you do not have Automatic Line Selection, you must also:...
  • Page 22: Answering Calls

    Your LCD displays the answered line. press For information on Caller ID/ANI/DNIS LCD displays for ...or if you do not incoming calls, see Chapter 3 – LCD Operation have Ringing Line Preference, press the flashing [DN], and lift the handset. UST DK Digital Telephone...
  • Page 23: Account Code Calls

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Account Code Calls Incoming Call Notification Muted ringing while you are on a call indicates an incoming call. If another call comes in during the first call, release, transfer, or place the call on hold, then answer the second call. Press ...or hold down the hookswitch for about one second.
  • Page 24: Alarm Reset

    Any digits dialed after the code is entered in Step 2 is treated as number. part of a telephone number. Alarm Reset Your UST DK system can be connected to a facility alarm system. All telephones produce a startling tone whenever this alarm is activated. To reset the alarm UST DK Digital Telephone...
  • Page 25: Alert Signaling

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Alert Signaling Press Alert Signaling Alert Signaling enables you to send an alert sound to a predesignated (partner) station by pressing a single button. This feature is based on the “buzz” key, where, for example, a manager might alert his/her administrative assistant to enter the office. You can have as many as four (s) to send or receive an Alert Signal to/from other telephones.
  • Page 26: Automatic Busy Redial (Abr)

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Automatic Busy Redial (ABR) After reaching a busy outside number, you can activate ABR so that the UST DK system automatically redials the number at regular intervals. If the system redials an outside number that is still busy, ABR resets and tries again. This feature may not be allowed on some (or all) lines in your system—depending on the telephone line type connected.
  • Page 27: Automatic Callback (Acb)

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Automatic Callback (ACB) To cancel ABR Press ...or [DN] + Automatic Callback (ACB) After reaching a busy/DND station, you can set ACB to have the system call you back when the called station becomes available. You can also set ACB to place you in a queue for an available CO line, if you reach a line group in which all lines are busy.
  • Page 28: Automatic Hold

    (in-use). The first call is put on hold and the LED flashes (on- hold). To switch between calls Press or [DN] of the held call. The LED of the line just accessed flashes (in-use). The LED of the Line or [DN] placed on hold flashes (on-hold). UST DK Digital Telephone...
  • Page 29: Bgm Over Telephone Speakers

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– BGM Over Telephone Speakers BGM Over Telephone Speakers BGM over external speakers is controlled by the System Administrator. If BGM is enabled, you can turn it ON/OFF for your individual station speaker. To enable/cancel BGM on your telephone speaker Press to toggle BGM ON/OFF.
  • Page 30: Call Forward Modes

    Call Forward—Fixed forwards immediately to a station or voice mail device set in system programming all internal, private or DID CO line calls to your station. Your station does not ring when called. Your station must be assigned with the button in system programming to activate this feature. UST DK Digital Telephone...
  • Page 31: Using Call Forward Buttons

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Forward Call Forward—External forwards new incoming calls directed to your [PDN] to a destination outside of the system. [PhDNs] assigned to your telephone do not call forward to external destinations. Internal calls and transferred calls to your [PDN] also do not forward to external destinations.
  • Page 32 2. Enter the destination NO. 201 [DN]. CALL FORWARD TO 203 3. Press The LED lights steady red and calls CF-B 201-203 forward to the stored directory JAN 01 TUE 12: 19 number ( ...or (if access code used). UST DK Digital Telephone...
  • Page 33 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Forward To cancel a Call Forward—Busy Press ...or [PDN] + Call Forward–No Answer 1. Press The LED flashes red. NO. 201 CALL FORWARD TO You hear confirmation tone after ...or [PDN]/[PhDN] + is dialed. 2. Enter the destination NO.
  • Page 34 The LED lights steady red and calls CF-BN 201-203 forward to the stored directory JAN 01 TUE 12: 19 number ( ...or , then (if access code used in Step 1). To cancel a Call Forward—Busy/No Answer Press ...or [PDN] + UST DK Digital Telephone...
  • Page 35 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Forward Call Forward–Fixed Press . The LED lights steady red and all calls forward to a station [PDN] or voice mail device set in system programming..or press a second time to cancel the feature. Call Forward—External 1. Store the destination This feature enables you to forward new incoming calls number at Station directed to your [PDN] to a destination outside of the system.
  • Page 36 With some systems, you can dial a line group code instead of a CO line number access code. (See Appendix A—Table 1 for access code information.) 5. Press . You hear a confirmation tone. UST DK Digital Telephone...
  • Page 37: Call Park Orbits

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Park Orbits Call Park Orbits The Call Park feature enables you to hold a call temporarily in an orbit (the area where the call is held). Anyone can retrieve the call from the orbit using the same or a different station. There are 20 General Park Orbits for the system and 1 Personal Park Orbit for each station.
  • Page 38: Call Park And Page

    The call is parked and the CO line Number ( flashes (Hold), or the [DN] LED turns or a valid [PDN] OFF..or if you have an The system parks the call on the lowest vacant Orbit Number. LCD, press UST DK Digital Telephone...
  • Page 39: Call Pickup

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Pickup 3. Enter a [DN] or a After you enter an Orbit Number, a short burst of dial tone Page Group or Zone prompts you to enter the Page access code. access code (see The LCD shows the Auto Park Tables 13 and 14 on HOLD LINE 2...
  • Page 40: Directed Call Pickup

    You may belong to more than one group. See your System Administrator for group assignments. Calls Ringing Within Your Group Press or a [DN] + . You are connected to the call. Calls Ringing to Other Groups 1. Press [DN]. You hear dial tone. UST DK Digital Telephone...
  • Page 41: Call Transfer With Camp-On

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Transfer with Camp-on 2. Enter , then the You are connected to the call. If the called station belongs to access code more than one group, any of the Group Pickup codes ) of the associated with those groups pickup the call. group to which the station belongs.
  • Page 42: Call Waiting

    To answer a waiting call by placing the current call on-hold Press The existing call is placed on-hold. The camped-on line rings your station (the Line LED flashes green - incoming call). UST DK Digital Telephone...
  • Page 43: Conference Calls

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Conference Calls ...or if your telephone You are connected to the transferred call. The [DN] or Line LED flashes green (in-use). has the Auto Hold feature, just press the See your System Administrator to find out if you have Note flashing [DN] or Auto Hold.
  • Page 44: Date/Time/Day Adjustment

    If you do not dial within 10 seconds, the system automatically number. causes the DISA CO line to ring a telephone or group of telephones designated in system programming. Then, if the call is not answered within 15 seconds after the ringing starts, it disconnects. UST DK Digital Telephone...
  • Page 45 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Direct Inward System Access (DISA) 2. When you hear dial You hear ring tone. When the station answers, you are tone, dial a [DN]. connected. If the call is not answered after 6 rings or 24 seconds, (whichever comes first) you hear busy tone. 3.
  • Page 46: Direct Station Selection (Dss) Buttons (Hotline)

    . Telephones with DND Override can also call and mute ring your telephone. To activate/deactivate DND Press . The LED lights steady red and DND mode is activated..or press it again to toggle the feature off. UST DK Digital Telephone...
  • Page 47: Door Lock(S)

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Door Lock(s) Notes Calls forward from your station immediately while in the DND mode, if it is set for Call Forward-Busy or Call Forward-Busy/No Answer. If you press while a call is ringing, the ringing stops. The LED continues to flash. Door Lock(s) Your telephone may have up to five button(s), which enables you to unlock a...
  • Page 48: Door Phone(S)

    When a door phone calls, you hear a distinctive ringing tone, one or five times (set in system programming). You can also call a door phone and monitor the surrounding area. The number of possible door phones vary by UST DK system, with up to 12 as the maximum for larger systems.
  • Page 49 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Door Phone(s) To answer a door phone call 1. Lift the handset. If you lift the handset while the door phone is still ringing, the [DN] LED flashes green (in-use) and you are connected to the door phone. 2. If not connected yet, If you have an LCD telephone, see Table 6 for the [DN].
  • Page 50: Dtmf Tone Dialing With * And

    To receive a handsfree internal call 1. You hear a single long The LED flashes green (incoming call). The Mic LED lights tone, followed by the steady red, indicating your microphone is active. The Spkr caller’s voice. LED flashes red. UST DK Digital Telephone...
  • Page 51: Handsfree Monitoring

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Handsfree Monitoring 2. Do not lift the If you have a speakerphone, you will have better performance handset; speak toward if you press the called [DN] button first. the telephone in a normal voice level. Notes A [DN] must be pressed (or the handset must be taken off-hook) to actually answer the call.
  • Page 52: Message Waiting

    2. After receiving the If the Msg LED continues to flash, you have more messages— message, place the repeat the Steps to retrieve them. Voice mail devices may handset on hook. cancel the indication after a short delay. UST DK Digital Telephone...
  • Page 53 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Message Waiting To cancel the Msg light Press and lift the Your Msg LED turns OFF when the called party answers. handset. The called party must answer—by either going off- Note hook or by pressing —for the indication to be cancelled automatically.
  • Page 54: Microphone Cut-Off

    Microphn Cut-off LED is not lit and your microphone works. The functions on Handsfree Answerback and speaker OCA calls for privacy. To turn the microphone ON/OFF Press to toggle between ON/OFF. To enable/disable night transfer Press to toggle night transfer ON/OFF. UST DK Digital Telephone...
  • Page 55: Off-Hook Call Announce (Oca)

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Off-hook Call Announce (OCA) Off-hook Call Announce (OCA) This feature enables you to call and speak through either the handset or the speaker of an off- hook, busy digital telephone. The called station must be set in system programming for this feature to work. The calling station can be set in system programming for OCA to occur automatically when calling a busy-off-hook station or by dialing an access code after receiving busy tone.
  • Page 56 Speak toward the microphone of your phone. You may want to hold your hand over the handset mouth piece to prevent the other party from hearing you. To disconnect an SP-OCA call to your station Press . The SP-OCA call made to your station disconnects. UST DK Digital Telephone...
  • Page 57: Override Calls

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Override Calls Override Calls The available override features are: Busy Override – enables you to send a muted ring tone to a busy station to indicate that a call is waiting. The Busy Override (BOV) muted ring can be programmed for each station to be two muted rings only or continued muted rings until the call is answered.
  • Page 58: Busy Override

    210 EXEC OVRD OVRD Soft Key. (See Your Station “How to Use Soft Keys” on Page 84.) The station initiating executive NO. 210 override ( ) displays until the 204 EXEC OVRD override is disconnected. Called Station UST DK Digital Telephone...
  • Page 59: Privacy Override

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Override Calls Privacy Override After reaching a busy Connected parties may hear an NO. 204 optional tone signal before you are station, press LINE 03 PRV OVRD connected. Your station’s LCD displays the CO line identification Line 03 The overridden station’s LCD displays NO.
  • Page 60: Page Announcements

    Note may also Page external speakers as well as “All ...or [DN] + Call Page” telephones, depending on system programming. 2. Make your announcement in a normal voice level and repeat it. 3. Hang up. UST DK Digital Telephone...
  • Page 61: Privacy On-Line

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Privacy On-Line Privacy On-Line With this feature, you can block those with Privacy Override from entering your CO line. The button does not block Busy or Executive Override. To set/cancel privacy Press to set privacy. The LED lights steady red. Others are blocked from entering your CO line calls when they press a common CO line button.
  • Page 62: Release And Answer

    To save a telephone number While on a call that you dialed (busy, talking, or ringing), press To call a saved telephone number Access a [DN] or CO line, then press . The system automatically dials the “saved” number. UST DK Digital Telephone...
  • Page 63: Speakerphone

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speakerphone Speakerphone All digital telephone users can answer internal calls handsfree (on-hook), but only users with a speakerphone can make and receive calls without lifting the handset. Any digital telephone model with an “S” in the model name is equipped with a speakerphone. To change from speakerphone to handset Lift the handset.
  • Page 64: Speed Dial

    To store longer dialing strings, see “Speed Dial Number number (max. 20 Linking” on Page 68. To insert a pause or flash signal in the digits). number, see “Speed Dial Pause and Flash Storage” on Page 68. 4. Press The number is stored. UST DK Digital Telephone...
  • Page 65: Speed Dial-Advanced Features

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speed Dial—Advanced Features To clear a telephone number on a Station Speed Dial button Repeat the above procedure, skipping Step 3. To program one-touch telephone number dialing In Step 3 above, press [PDN] + CO line access code before the telephone number. See “CO Line Access Codes”...
  • Page 66 [PDN] + CO line access code (See Table 12 on Page 113.) Overrides (Busy, DND) Overrides (Executive) Page Access + [PDN] + #XXX where: #XXX = Page Access code - “Paging Access Codes” on Pages 114 and 115. UST DK Digital Telephone...
  • Page 67 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speed Dial—Advanced Features Table 7 Feature Access Codes (continued) Features Feature Access Code Sequence Park Call/Access Page + [X X X] + [Y Y Y] The existing call is parked and you are automatically where: connected to the page. [X X X] = 9 0 0~9 1 9 or 999 park zone number;...
  • Page 68: Speed Dial Pause And Flash Storage

    A designated station can be used to link System Speed Dial codes. See the System Administrator’s User Guide. Before linking Speed Dial Numbers, make sure the System Administrator has Important! stored the desired number in the System Speed Dial you plan on using. UST DK Digital Telephone...
  • Page 69 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speed Dial—Advanced Features To link station/system speed dial numbers 1. Press 2. Press ...or See Table 16 on Page 116 for Station Speed Dial Access Codes. Station Speed Dial Access Code. 3. Press 4. Enter the System See Table 16 on Page 116 for System Speed Dial Access Speed Dial Access Codes.
  • Page 70 – local Tokyo telephone number. To use the new link From your station, press the ) button or . Your telephone automatically dials to access a CO line, then the international dialing sequence code plus the local telephone number. UST DK Digital Telephone...
  • Page 71: Timed Reminders

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Timed Reminders Chain Dialing Speed Dial Numbers You can call two or more Speed Dial numbers during one call. This enables you to add additional parties (conference calls) to your conversation with Speed Dialing. It also allows dialing of a stored code, such as a credit card number, to send to a far-end computer. To chain dial Speed Dial numbers 1.
  • Page 72 To cancel a Timed Reminder 1. Press [DN], then the You can only cancel one reminder at a time. number of the timed reminder ) you want to cancel. 2. Press The reminder is cancelled. UST DK Digital Telephone...
  • Page 73: Tone/Pulse Dialing

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Tone/Pulse Dialing Tone/Pulse Dialing With some older Central Offices, you may have to make calls on CO lines that are programmed for rotary dial pulses. This feature enables you, while on these lines, to switch to tone dial in order to access remote equipment (such as an answering machine) requiring DTMF tones.
  • Page 74: Co Buttons

    On some systems, you can press and dial a CO line access code in Step 3 and then dial a telephone number. It is not necessary to have both CO buttons on your ...or telephone. and dial a telephone number. UST DK Digital Telephone...
  • Page 75 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Two (Tandem) CO Line Connection 4. After the party The Line LEDs both flash (in-use rate) and all parties are answers, press conferenced. If you receive a busy tone or no answer, return to the original connection by pressing the original button.
  • Page 76: Voice Mail Integration

    [PhDN] to be able to call forward the [PhDN] to a voice mailbox number. To assign a voice mail message mailbox number This procedure is required for the initial storage of VM ID code to the Teleco Voice Note Mail system.
  • Page 77: Message Retrieval

    To assign the message retrieval sequence 1. Press [DN] + You hear a confirmation tone. 657 ID CODE SET 2. Enter the voice mail Example: for Teleco voice mail system code and the systems, enter + the mailbox 92203 voice mailbox [DN], number.
  • Page 78: Call Forward To Voice Systems

    Call Forward to Voice Systems By setting Call Forward to the Teleco Voice Mail System on your telephone, callers are automatically connected to your voice mailbox. buttons can only be used to Call Forward [PDNs]; access codes can be Note used to Call Forward [PDNs] or [PhDNs].
  • Page 79 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Voice Mail Integration ...or a [PDN] or You hear a confirmation tone after entering the access code. [PhDN] + access Call Forward access codes: code. Call Forward-All Calls: Call Forward-Busy: Call Forward-No Answer: Call Forward-Busy-No Answer: 2. Dial the Voice Mail See your System Administrator for the correct voice mail System Directory Directory Number.
  • Page 80 Voice Mail Integration ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– This page intentionally left blank. UST DK Digital Telephone...
  • Page 81: Chapter 3 - Lcd Operation

    LCD Operation This chapter covers the LCD, its buttons and displays. Special features available only with the LCD are described in detail and step-by-step instructions on using them are given. (For digital telephone standard features, see Chapter 2 – Features.) Control Buttons buttons are active when Soft Keys are turned off or your telephone is idle.
  • Page 82 MAY 24 MON 12: 05 Scrolls through speed dial numbers when in Mode 8. Scrolls through message waiting numbers. Scrolls through the speed dial digits (if more than 16 digits) when in Mode 8. UST DK Digital Telephone...
  • Page 83: Soft Keys

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Soft Keys Exit from any Mode 1. Press MODE NO. ? 2. Press . The LCD displays date/day/time. JUNE 03 TUE 03:54 Soft Keys The Soft Key feature provides a quick-and-easy way to access frequently-used features during a call. When Soft Keys are on, they replace the Mode, Page, and Scroll functions. When your telephone is idle, Soft Keys do not display and the , and keys operate as...
  • Page 84: How To Use Soft Keys

    RTRN 3. Dial a station number. The name and/or number ( CALLING displays for about three seconds. JANE BROWN 203 If you have Voice First Signaling, the ANNOUNCE TO 203 display changes to: TRNS CONF UST DK Digital Telephone...
  • Page 85: Soft Key Prompts

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Soft Keys If you have Tone First Signaling, the RINGING 203 phone rings station ( ) and the TRNS TALK RTRN display changes to: 4. (Optional) If you have The called station answers, and you TALK WITH 203 voice first signaling, are connected to station and the TRNS...
  • Page 86: Busy Lamp Field (Blf) Display

    Starting with the number entered, the BLF displays a group of 10 [PDNs] per line; a total of 20 for the LCD. Pressing scrolls the display. The BLF mode stops all other displays from appearing on your telephone’s LCD. UST DK Digital Telephone...
  • Page 87: Caller Id/Ani/Dnis Information Mode

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Caller ID/ANI/DNIS Information Mode To display the BLF 1. Press BLF NO. ? 2. If [PDNs] are two For example, if you enter 2 for 200, 200 0 . . . 5 ..digits, press the list of telephone [DNs] beginning 210 .
  • Page 88 Transferred call recalls your station (201). CN: 7145556782 TELECO L 3 RECALL 201 L 3 RECALL 201 Call forwarded to your phone. TELECO LINE 3 CALL 201 *Caller ID numbers do not display before the number, whereas ANI does. UST DK Digital Telephone...
  • Page 89: Call Park Orbit List Display

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Park Orbit List Display Call Park Orbit List Display This feature enables you to monitor (view) the calls that are parked at your station. While your phone is LCD shows the CO Line number ( and the orbit number where the call is idle, press LN 3 ORBIT 900+ parked (...
  • Page 90 The previous lost call displays. MS. DOE 7143723546 3. Press CO You hear dial tone..or a [DN] + CO access code. 4. Press The DK System auto dials the digit “1” before dialing the saved, outgoing telephone number. UST DK Digital Telephone...
  • Page 91: Messages, Memos, And Name Display

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Messages, Memos, and Name Display Messages, Memos, and Name Display The LCD on your telephone can be used to send or receive messages BACK AT 2-PM-CALL to/from other LCD telephone users (sample shown at right). It can also MEETING FOR 3PM display the names/numbers of the person calling your telephone or the name of the person you are calling.
  • Page 92: Messages

    Silent messaging lets you communicate visually to someone who is occupied on the telephone. Notifications enable you to send your station number and message indication to another LCD station. Responding to the message, the called station receives your message. UST DK Digital Telephone...
  • Page 93: Message Types

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Messages Message Types There are two types of messages—system and station. System Messages Messages 60~64 System messages 60~64 are standard messages. You can “fill in the blanks” of messages 62~64 (see below). Example: Message 64 can be edited to read .
  • Page 94 Select/[PDN] LED lights continuously. The selected message is sent to LCD phones when they call your [PDN] or any ...or [PhDN] owned by the telephone. 4. If you have Call Forward set, press to display the message instead of the CF display. UST DK Digital Telephone...
  • Page 95 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Messages To cancel an advisory message that has been set at your station Press ...or [PDN] + The LED goes out. If a station message was sent, this procedure does not erase it. Remote Advisory Station Messaging To set an advisory station message for another station 1.
  • Page 96: Message Notifications

    Msg LED flashes on the called station. up to release. CALL 204-207M = the called [DN] Called station = the [PDN] of the station that sent the message = message has been sent. SENT 204 Your station UST DK Digital Telephone...
  • Page 97: Group Notification Station Messaging

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Messages To receive a notification station message Press when your telephone Msg LED is flashing. To cancel the message from the telephone that set the message Press [PDN] and dial , where XXX is the [PDN] of the telephone that has the message set.
  • Page 98: Silent Messaging (Busy Station)

    “silent” conversation. Soft Keys must be OFF ( ) at the sending and receiving stations for this feature to operate. To send a message to a busy station 1. When you receive a =[DN] OVER TO ST210 busy tone, press MSG NO? UST DK Digital Telephone...
  • Page 99: Memos

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Memos 2. Enter the message Station message (10~19) and system number. message (60~99). The LCD displays the message. (This assumes the message is already stored in memory.) 3. Press The destination station beeps four times and the message displays for 30 seconds, or until you hang up.
  • Page 100 , where X~X is the speed dial number to be displayed. To dial a Speed Dial number 1. When your phone is idle, press 2. Enter Station Speed Dial Code SPEED DIAL NO. 10 ...or System Speed Dial Code. UST DK Digital Telephone...
  • Page 101 To check a speed dial number 1. When phone is idle, press MODE NO.? 8 2. Dial a speed dial is the memo (up to 12 Teleco *11 TELECO number. characters). 7145553700 is the number (up to 16 714 555 3700 digits).
  • Page 102: Name/Number Display

    When you call a station, the name/title NO. 213 displays on the bottom of the called TELECO EXT. 200 station’s LCD. To clear name/number display 1. Press [DN] + You hear confirmation tone, then busy tone. 2. Press UST DK Digital Telephone...
  • Page 103 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Name/Number Display During clear: NO. 213 USER NAME RESET After clear: A name is displaced by NO. 213 message and call forward settings if DATE DAY TIME they are set. This procedure does not erase Note the name/number. To restore the display, press [DN] + To erase name/number display 1.
  • Page 104 Name/Number Display –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– This page intentionally left blank. UST DK Digital Telephone...
  • Page 105: Chapter 4 - Add-On Module/Dss Console

    Add-on Module/DSS Console This chapter provides an equipment overview of the following two optional units and describes the features buttons and their associated LEDs. Digital Add-on Module (DDS) – add 20 feature buttons to 1000-series digital telephones. Up to two DDSs can be connected to a telephone. Direct Station Selection (DSS) Consoles –...
  • Page 106 Notes The button numbers shown in this figure are examples only and may not reflect the numbers on your particular station equipment. First DDS Second DDS Figure 4 Example Button Assignments for the UST DK DDSs UST DK Digital Telephone...
  • Page 107: Dss Console

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DSS Console DSS Console The DSS console operates alongside of a digital telephone to provide the telephone with 60 additional feature buttons. The buttons can be programmed for [DSS], CO line access, All Call Page, Night Transfer, and Station or System Speed Dial. This guide applies to the DSS Console models DDSS2060 (see Figure 5 on Page 107), DDSS1060, and HDSS6560.
  • Page 108: [Dss] Button

    LED flashes green at double the on-hold rate, and the [DSS] station to be called. LED flashes green. You hear a single-ring tone. (If using the Tone signaling mode, you hear successive ring tones.) UST DK Digital Telephone...
  • Page 109 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Features 2. Announce the call. With Tone signaling, you would have to wait for the called station to answer before announcing the call. 3. Hang up. The call rings the called station when you hang up. While the called station is ringing, the [DSS] LED is steady red, and the Line LED flashes green at the on-hold rate or if on a [DN] button, it goes idle.
  • Page 110: Call Answering (Co Line)

    Usually the console’s telephone is the unit activated to perform this function. Among other applications, this feature can be used to notify a person who forgets to deactivate the Call Forward feature after returning to the office. DSS buttons on DDSs cannot override Call Forward. Important! UST DK Digital Telephone...
  • Page 111: Night Transfer

    ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Features To override call forward with the console’s associated telephone 1. Press [PDN]. 2. Dial the station Make the call as you would from any other station. This number set for call procedure assumes your station has a typical program setting. forward.
  • Page 112 Features ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– This page intentionally left blank. UST DK Digital Telephone...
  • Page 113: Co Line Access Codes

    Access Codes This appendix contains access codes for outside Speed Dial numbers, CO lines, Paging Group and Paging Zone Codes. CO Line Access Codes CO lines are used when you dial an outside number. If your telephone does not have a button, you can enter the appropriate code listed in Table 12 to access an outside line.
  • Page 114: Feature Access Codes

    Table 13 Paging Groups Paging Group Access Code Paging Group Access Code Station Group A Station Group E Station Group B Station Group F Station Group C Station Group G Station Group D Station Group H UST DK Digital Telephone...
  • Page 115: Speed Dial Access Codes

    –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speed Dial Access Codes Table 14 External Paging Zones External Paging Zone Access Code External Paging Zone Access Code UST 1014DK/UST 1040DK/UST 1424DK (all processors) Paging Paging All Call Page Zone All Call, External Page Zone UST 1040DK/UST 1424DK ((RCTUA, RCTUBA/BB, RCTUC/D) Zone A Zone C Zone B...
  • Page 116 Speed Dial Access Codes ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Table 16 Speed Dial Number Linking System Speed Dial Codes that can be Linked to System other Speed Dial Codes UST 1014DK, UST 1024DK, UST 1040DK, RCTUA RCTUBA/BB, RCTUC/D RCTUE/F UST DK Digital Telephone...
  • Page 117: Flexible Directory Numbering

    Centrex Application Your system may be equipped with the Centrex Application, which enhances its feature capability when installed behind a Centrex or PBX system. Your telephone may have access to one or more of the enhanced Centrex features listed below: Flexible Directory Numbering A station’s [PDN] can be three or four digits.
  • Page 118: Delayed Ringing

    Delayed Ringing ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Delayed Ringing CO or Centrex line(s) can be programmed for a 12-second and/or 24-second ring delay at stations to permit alternate answering conditions. Answer the line when your telephone is ringing. UST DK Digital Telephone...
  • Page 119 Button Labels All flexible buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments. The button labels in this guide are for the UST 1000-series telephone mode Table 17 Feature Button Definitions UST 1000-series...
  • Page 120 Press to forward all calls to a station or voice mail device assigned in system programming. Data Release Button- Press to release data calls. See the UST DK PC/Data Interface User Guide . Call Pickup Button- Press to initiate a ringing Directed Call Pickup of CO line, [DN], and page calls.
  • Page 121 Also functional when your station receives calls—the Mic button controls the microphone when you originate calls. Modem Button- Press to reserve a modem from a pool. The LED of the button indicates the status of the modem pool. See the UST DK PC/Data Interface User Guide . Appendix...
  • Page 122 Privacy Release Button- Press to release privacy on common CO line buttons, enabling other station users to enter your conversations on those buttons. Privacy release does not apply to common [DN] buttons which are always private. UST DK Digital Telephone...
  • Page 123 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Button Labels Table 17 Feature Button Definitions (continued) UST 1000-series Definitions Telephone Release and Answer Button- Press to disconnect or complete the transfer the current CO or [DN] call and automatically answer the new incoming CO or [DN] call. Release Button- Press to disconnect or complete the transfer of the current CO or [DN] call and to place your station in the idle condition.
  • Page 124: Notes

    Notes ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Notes UST DK Digital Telephone...
  • Page 125 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Index before you begin BGM over telephone speakers access code BLF display using busy override access codes button labels CO Line buttons feature [DSS] speed dial [PDN] account code [PhDN] calls [SDN] emergency override of forced account Cnf/Trn codes directory number forced account codes (verified/non- feature...
  • Page 126 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– outgoing calls DNIS call forward do not disturb (DND) all calls do not disturb override busy no answer door lock external door phone fixed [DSS] button modes no answer console to voice systems using the buttons call park orbit list display emergency override of forced account codes orbits executive override...
  • Page 127 ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– calls within your group station system types message waiting light handsfree answerback on [PDN] handsfree monitoring on [PhDN/MW] Hold on another telephone messages, memos, and name display incoming DISA calls microphone cut-off indicators mode button name number display buttons how to enter characters messages operation...
  • Page 128 –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– on-line override timed reminders toll restriction override tone pulse dialing two (tandem) CO line connection quick reference [DN] CO buttons supervision redial release and answer remote calling station messaging using access codes remote destination change retrieve and auto dial lost calls ringing repeat voice mail integration message mailbox...

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