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F. Use of supplies or parts not meeting Veo's specifications.
G. Normal wear and tear.
H. Any other cause which does not relate to a product defect.
3. Removal, installation and set-up service charges by any third party.
4. Costs associated with shipping and/or transporting the product for repair,
replacement, or exchange.
Obtaining service:
1. For information on obtaining warranty service, fill out a technical support
form on the Veo web site, located at
2. You will be required to provide:
A copy of the original dated sales slip or sales invoice
Your name
Your address
The serial number of the product
A description of the problem
3. A technical support representative will determine if your problem is covered
under this warranty agreement. If the problem is covered, you will be issued a
Return Merchandise Authorization number (RMA) with specific instructions
regarding how the product must be returned to Veo for repair or replacement.
Limitation of implied warranties:
68
www.veo.com/support.asp
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