Additional Help And Resources - Veo Velocity Connect User Manual

Problem: "No e-mail agent found on this PC. Do you want to continue with
video mail disabled?" message.
Solution: You will get this message if the e-mail application you are using
does not support MAPI functions such as America Online, CompuServe,
Prodigy, Yahoo Mail, and other web-based email service. Programs such as
Outlook Express, Netscape Mail, and Eudora support MAPI. However, your
mail server needs to be able to use these programs. Contact your Internet
Service Provider for assistance on configuring your outgoing mail server.
Problem: You cannot play back an AVI/WMV video file.
Solution: The Windows Media Player you are using may not be working cor-
rectly. Download the latest Windows Media Player from Microsoft at http://
www.microsoft.com/windows/mediaplayer.

Additional Help and Resources

For detailed Technical Support, Frequently Asked Questions, and resources
about the Velocity Connect, the website is accessible directly by clicking the
[Online Help] button on the lower right hand corner of the
Creative Studio Application. The website is also accessible at the following
URL address: http://www.veo.com/support.
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