Problems And Their Solutions - Zte Engage User Manual

Problems and their solutions

Symptoms
Phone won't turn on
Phone turns itself off
Poor standby time
Can't connect to the network
Calls keep dropping
Phone doesn't ring when I
receive incoming calls
Unable to connect to the
Internet
Possible Causes
The battery is dead
Poor contact
Battery very low
Decreasing of battery
performance
Weak network signal
Weak network signal
Out of the service area
Weak network signal
Phone is set to 'Silent' or
minimum volume.
Not connected to the
network
You are not in the network
service area.
63
Solutions
Charge the battery
Reinstall the battery
Charge the battery
Replace the battery
Turn off the phone temporarily
Move to where the signal is stronger.
Make sure you're in a network service area.
Move to where the signal is stronger.
Enter "System Settings > Sound" to select a
non-silent mode or to increase the ring
volume.
Check if the network connection is closed.
Please refer to "System Settings >Wireless
& Networks" to open the network
connection.
Please consult your network operator for
the service area.