Problems And Their Solutions - Zte Orange Lisbon User Manual

problems and their solutions

Symptoms
Phone won't turn on
Phone turns itself off
Poor standby time
Can't connect to the
network
Calls keep cutting off
Phone doesn't ring
when I receive
incoming calls
Received prompt
asking me to input
'PUK'
Possible Causes
The battery is flat
Poor contact
Battery very low
Deceasing of battery
performance
Weak network signal
Weak network signal
Out of the service area
Weak network signal
Phone is set to 'Mute' or
minimum volume
SIM locked because
wrong PIN entered three
times
40
Solutions
Charge the battery
Reinstall the battery
Charge the battery
Replace the battery
Turn off the phone
Move to where the signal is stronger
Make sure you're in a network service
area
Move to where the signal is stronger
Enter 'Profiles' to select a Non-silent
mode, or increase the ring volume
Contact Orange and ask for a PUK