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HP Laptop User Manual

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  • Page 1 User Guide...
  • Page 2 Company under license. Intel is a be bound by the terms of the HP End User trademark of Intel Corporation in the U.S. License Agreement (EULA). If you do not and other countries.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Starting right ..............................1 Best practices ............................1 Fun things to do ............................ 1 More HP resources ..........................2 2 Getting to know your computer ........................3 Tablet edge components ........................3 Display ..............................6 Keyboard dock ............................. 8 Top ............................
  • Page 6 Rotating (select models only) .................... 22 Edge swipes ........................22 Right-edge swipe ....................22 Left-edge swipe ....................23 Top-edge swipe and bottom-edge swipe ............23 Setting touch screen preferences ....................... 24 Using the on-screen keyboard ......................24 Using the digital pen (select models only) ..................25 Finding your hardware and software information ................
  • Page 7 5 Navigating using the keyboard, touch gestures and pointing devices ........... 39 Using the TouchPad ........................... 39 Using the keyboard and mouse ......................39 Using the keys ........................40 Using the action keys ..................40 Using Microsoft Windows 8 shortcut keys ............41 Using the hot keys (select models only) ............
  • Page 8 Remove everything and reinstall Windows ................ 64 Recovering using HP Recovery Manager ................65 What you need to know ..................65 Using the HP Recovery partition to recover (select models only) ..... 65 Changing the boot order ................... 66 Removing the HP Recovery partition ................. 66 12 Specifications ..............................

  • Page 9: Starting Right

    This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after setup, fun things to do with your computer, and where to get more HP resources. Best practices To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps: ●...

  • Page 10: More Hp Resources

    *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.

  • Page 11: Getting To Know Your Computer

    Getting to know your computer Tablet edge components Tablet edge components...
  • Page 12 Components Description ● Power button When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 13: Tablet Edge Components

    For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 14: Display

    Display Component Description WLAN antennas (2)* Send and receive wireless signals. Internal microphones (2) Record audio, automatically filtering out the noise around you and cancelling echoes. Webcam (front) Records video and takes still photographs. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.
  • Page 15 For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Display...

  • Page 16: Keyboard Dock

    Keyboard dock Component Description Alignment posts Align and attach the tablet to the keyboard dock. Release latch Releases the tablet. To release the tablet, slide the release latch to the left. Docking connector Connects the tablet to the keyboard dock. Chapter 2 Getting to know your computer...

  • Page 17: Touchpad

    TouchPad Component Description TouchPad on/off button Turns the TouchPad off or on when you double-tap the button. TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button of an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 18: Lights

    Lights Component Description ● Caps lock light White: Caps lock is on. ● Off: Caps lock is off. ● Mute light Amber: Computer sound is off. ● Off: Computer sound is on. Chapter 2 Getting to know your computer...

  • Page 19: Keys

    Keys Component Description Displays system information when pressed in combination with the key (select models only). Displays system information when pressed in combination with the key (select models only). Windows key Returns you to the Start screen from an open app or the Windows desktop.

  • Page 20: Right Side

    Right side Component Description Media card reader Reads data from and writes data to digital memory cards such as Secure Digital (SD). USB 2.0 port Connects an optional USB device. Power connector Connects an AC adapter. Chapter 2 Getting to know your computer...

  • Page 21: Left Side

    For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 22: Releasing The Tablet From The Keyboard Dock

    Releasing the tablet from the keyboard dock To release the tablet from the keyboard dock, follow these steps: Slide the release latch on the keyboard dock to the left (1). Lift and remove the tablet (2). Locating system information Important system information is located on the bottom edge of the tablet. You may need the information when travelling internationally or when you contact support: ●...

  • Page 23: Changing Your Tablet's View

    Changing your tablet's view Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view. To change the view of your tablet from landscape view to portrait view: ▲ Hold the tablet horizontally, and then turn it 90 degrees to the right (in a clockwise direction). To change the view of your tablet from portrait view to landscape view: ▲...

  • Page 24: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. ●...

  • Page 25: Rotating (Select Models Only)

    Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock.

  • Page 26: Edge Swipes

    Edge swipes Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe accesses the charms, which let you search, share, start apps, access devices, or change settings.

  • Page 27: Left-Edge Swipe

    IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the top edge to display available apps. Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly.

  • Page 28: One-Finger Slide

    TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse. One-finger slide The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for other interactions, too, such as moving an object.

  • Page 29: Scrolling

    Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ●...

  • Page 30: Rotating (Select Models Only)

    Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock.

  • Page 31: Left-Edge Swipe

    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Gently swipe your finger inward from the left edge of the display bezel to switch between recently-opened apps. ● Without lifting your finger, swipe back toward the left edge to display all recently opened apps. Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your computer.

  • Page 32: Setting Touch Screen Preferences

    Tap All apps to view available apps. Setting touch screen preferences Mode Steps Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box. Type c, tap Control Panel, tap Hardware and Sound, tap Pen and Touch, and then follow the on-screen instructions.

  • Page 33: Using The Digital Pen (Select Models Only)

    The digital pen is now ready to use with your HP computer. Simply touch the tip of the pen lightly on the screen to write text or items on the screen. To perform a right- action click, press the button on the side of the pen when selecting an item on the screen.

  • Page 34: Finding Your Hardware And Software Information

    For regulatory and safety information, refer to the Regulatory, Safety, and Environmental Notices on the HP computer. To access this guide, type support, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

  • Page 35: Connecting To A Network

    Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.

  • Page 36: Using A Wlan

    Type network and sharing in the search box, and then select Network and Sharing Center. For more information, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. From the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other devices and accessories that are linked by a wireless router or a wireless access point.

  • Page 37: Setting Up A Wlan

    Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ●...

  • Page 38: Connecting To A Wlan

    Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. From the Windows desktop, tap or click the network status icon in the notification area, at the far right of the taskbar. Select your WLAN from the list.

  • Page 39: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones.
  • Page 40 For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 41 For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 42: Using The Webcams

    For details about using the webcam, refer to the software Help for the app. Using audio On your HP computer, you can download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones.

  • Page 43: Enabling And Disabling Beats Audio

    Mode Steps Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box. Type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. From the Start screen, type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel.

  • Page 44: Using Video

    Select Hardware and Sound, and then select Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network.
  • Page 45 To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the high-definition TV or monitor. Press on the computer to alternate the computer screen image between 4 display states: ●...

  • Page 46: Configuring Hdmi Audio Settings

    Configuring HDMI audio settings HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps: From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices.

  • Page 47: Navigating Using The Keyboard, Touch Gestures And Pointing Devices

    Navigating using the keyboard, touch gestures and pointing devices Your computer allows navigation using touch gestures in addition to the keyboard and mouse. Touch gestures can be used on your computer's TouchPad or on a touch screen. NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports on the keyboard dock.

  • Page 48: Using The Keys

    TIP: The Windows key on the keyboard allows you to quickly return to the Start screen from an open app or the Windows desktop. Pressing the Windows key again will return you to the previous screen. NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section.

  • Page 49: Using Microsoft Windows 8 Shortcut Keys

    Action keys do not display or function on the on-screen keyboard of the tablet. For additional information on Windows 8 shortcut keys go to HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.

  • Page 50: Using The Hot Keys (Select Models Only)

    Using the hot keys (select models only) A hot key is a combination of the key and either the key. To use a hot key: ▲ Briefly press the key, and then briefly press the second key of the combination (select models only).

  • Page 51: Managing Power

    Managing power Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance can be balanced with power conservation.

  • Page 52: Enabling And Exiting User-Initiated Hibernation (Select Models Only)

    ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before the computer will return to the screen.

  • Page 53: Using The Power Meter And Power Settings

    To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support.

  • Page 54: Conserving Battery Power

    Connect an AC adapter. ● Connect the keyboard dock to the tablet. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available ● Initiate Hibernation (see Enabling and exiting user-initiated hibernation (select models only) on page 44).

  • Page 55: Running On External Ac Power

    AC adapter or an optional docking/expansion device. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP specifically for this system. CAUTION: To prevent damage to your system, do not use AC adapters from other tablets or computers.
  • Page 56 Although you can turn off the computer by holding down the power button, the recommended procedure to shut down computer is to use the Windows Shut down command. NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button.

  • Page 57: Managing And Sharing Information

    Managing and sharing information Drives are digital storage devices that help you store, manage, share, and access information. Your computer has a solid state drive that stores your computer's software, operating system, and also provides storage for all of your personal files. For added capacity or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a digital storage card directly from your phone or camera.

  • Page 58: Removing A Usb Device

    ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates that the device has been detected. NOTE: The first time you connect a USB device, a message displays on the Windows desktop and an icon appears in the notification area, letting you know that the device is recognized by the computer.

  • Page 59: Inserting And Removing A Digital Storage Card

    Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. Hold the card label-side up, with the connectors facing the computer. Insert the card into the digital storage slot, and then press in on the card until it is firmly seated.

  • Page 60: Maintaining Your Computer

    Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available.

  • Page 61: Cleaning The Touchpad And Keyboard

    Use a pre-moistened germicidal wipe to clean the sides and cover. Fibrous materials, such as paper towels, can scratch the computer. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris. Cleaning the TouchPad and keyboard CAUTION: Never allow liquids to drip between the keys on the keyboard, even when you are...
  • Page 62 and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use your computer before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦...

  • Page 63: Securing Your Computer And Information

    Several types of passwords can be set. For example, when you set up your computer for the first time, you were asked to create a user password to secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer.

  • Page 64: Setting Windows Passwords

    Setting Windows passwords Password Function User password Protects access to a Windows user account. You may also set up your computer to require the user password to exit Sleep. See Setting password protection on wakeup on page 44 for more information. Administrator password Protects administrator-level access to computer contents.

  • Page 65: Using Internet Security Software

    For more information about viruses, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type h, and then select Help and Support.

  • Page 66: Installing Hp And Third-Party Software Updates

    Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update notifications when they become available.

  • Page 67: Using Setup Utility (Bios) And System Diagnostics

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 68: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type support, and then select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now.

  • Page 69: Using System Diagnostics

    Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: Turn on or restart the computer, quickly press esc, and then press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc.

  • Page 70: 11 Backing Up, Restoring, And Recovering

    11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
  • Page 71 Remove everything and reinstall Windows on page ● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only). Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager.

  • Page 72: Using Windows Refresh For Quick And Easy Recovery

    During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See HP Support Assistant for instructions on reinstalling traditional applications. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.

  • Page 73: Recovering Using Hp Recovery Manager

    To use the Factory Reset or System Recovery options, you must use HP Recovery media. ● If the HP Recovery media do not work, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

  • Page 74: Changing The Boot Order

    Changing the boot order If the computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive.

  • Page 75: 12 Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.

  • Page 76: 13 Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.

  • Page 77: Index

    42 volume mute 41 left-side 13 using 42 volume up 41 right-side 12 HP and third-party software antivirus software, using 57 top 8 updates, installing 58 audio functions, checking 35 computer reset 64 HP Recovery Manager 65...
  • Page 78 19 32, 33 Touch screen gestures 22, 23 edge–swipe gestures 22, 23 recovery 63, 64 one-finger slide 20 keyboard hot keys, identifying 42 HP Recovery Manager 65 pinch 21 keys starting 65 pinching 21 action 11 system 65...
  • Page 79 remove everything and reinstall option 64 reset 64 system restore point 62, 63 Windows key, identifying 11 Windows passwords 56 Windows updates, installing 57 wireless certification information wireless controls operating system 27 wireless network (WLAN) connecting 30 corporate WLAN connection equipment needed 29 functional range 30 public WLAN connection 30...

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