Ford FIESTA Owner's Manual page 293

Issue
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
I am having trouble
connecting my phone to
SYNC.
Text messaging is not
working on SYNC.
Fiesta (CCT) Vehicles Built From: 11-10-2013, Vehicles Built Up To: 31-12-2013
SYNC
Phone issues
Possible cause(s)
This may be a limitation on
your phone's capability.
· This is a phone-dependent
feature.
· This may be a possible
phone malfunction.
· This is a phone-dependent
feature.
· This may be a possible
phone malfunction.
290
Possible solution(s)
· Try pushing your phone-
book contacts to SYNC by
using the Add Contacts
feature.
· If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
· Remove any pictures or
special ring tones associ-
ated with the missing
contact.
· Go to the website to review
your phone's compatibility.
· Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
· Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
· Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
· Update your device's firm-
ware.
· Turn off the Auto phone-
book download setting.
· Go to the website to review
your phone's compatibility.
· Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.