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Dear Customer,
Thanks for choosing AOpen products. To provide the best and fastest service to
our customer is our first priority. However, we receive numerous emails and
phone-calls worldwide everyday, it is very hard for us to serve everyone on time.
We recommend you follow the procedures below and seek help before contact us.
With your help, we can then continue to provide the best quality service to more
customers.
Thanks very much for your understanding!
AOpen Technical Supporting Team
Web :
http://www.aopen.com
Email : Send us email by going through the contact form below.
English
http://www.aopen.com.tw/tech/contact/techusa.htm
Japanese
http://aojp.aopen.com.tw/tech/contact/techjp.htm
Chinese
http://w3.aopen.com.tw/tech/contact/techtw.htm
German
http://www.aopencom.de/tech/contact/techde.htm
Simplified Chinese
http://www.aopen.com.cn/tech/contact/techcn.htm
TEL:
USA
650-827-9688
Netherlands
+31 73-645-9516
China
(86) 755-375-3013
Taiwan
(886) 2-2696-1333
Germany
+49 (0) 2102-157-700
Online Manual: Please check the manual carefully and make sure the
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jumper settings and installation procedure are correct.
http://www.aopen.com.tw/tech/download/manual/default.htm
Test Report: We recommend to choose board/card/device from the
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compatibility test reports for assembling your PC.
http://www.aopen.com.tw/tech/report/default.htm
FAQ: The latest FAQ (Frequently Asked Questions) may contain a
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solution to your problem.
http://www.aopen.com.tw/tech/faq/default.htm
Download Software: Check out this table to get the latest updated
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BIOS/utility and drivers.
http://www.aopen.com.tw/tech/download/default.htm
News Group: Your problem probably had been answered by our support
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engineer or professional users on the news group.
http://www.aopen.com.tw/tech/newsgrp/default.htm
Contact Distributors/Resellers: We sell our products through resellers
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and integrators. They should know your system configuration very well and
should be able to solve your problem more efficiently than us. After all, their
attitude of service is an important reference for you if next time you want to
buy something else from them.
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Contact Us : Please prepare detail system configuration and error
symptom before contacting us. The part number, serial number and BIOS
version are also very helpful.
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