Wacom cintiq companion User Manual page 54

The eraser selects everything
or will not stop erasing.
You notice a delay at the
beginning of pen or inking
strokes.
You have to press hard with
the pen when clicking,
drawing, or writing.
The pen tip does not function.
The pen tip and screen cursor
do not properly line up.
Changing the function settings
for an input tool has no effect.
The pen side switch does not
work.
The screen cursor moves but
does not jump to the pen tip
location when placed on the
screen, and it does not follow
the pen tip when moving the
pen across the display.
When using Cintiq with one or
more additional monitors, you
cannot use the pen to control
the other monitor(s).
Contents
• Open the Wacom Control Panel and go to the E
E F
RASER
the C
LICK
• If this does not help, see
• Open the Wacom Control Panel and go to the P
decrease the T
• Make sure the U
unchecked.
• Move the T
order to turn off double-click assist.
• Open the Wacom Control Panel and go to the P
• Move the T
decrease the S
• Be sure you are using only the pen that came with your product, or
a Wacom accessory pen specified for use with the Cintiq. Other
pens may not function properly on the Cintiq.
• Check the Wacom Control Panel P
function is assigned to the pen tip.
Open the Wacom Control Panel and select the C
with Calibrating the
Make sure you change the settings for the tool and application that you
are using. See
tools.
• Be sure you are using only the pen that came with your product, or
a Wacom accessory pen specified for use with the Cintiq. Other
pens may not function properly on the Cintiq.
• Be sure to press the side switch when the pen tip is within 5 mm
(0.2 inch) of the Cintiq active area. Do this without pressing down
on the pen tip.
• In the Wacom Control Panel, verify that the side switch is set to the
proper function for the application and tool you are using.
• Check the S
need to first press the side switch, then touch the pen tip to the pen
screen surface in order to perform a click function.
• Make sure the Wacom driver has loaded properly by opening the
Wacom Control Panel. If the driver did not load you will see an error
message.
• If you have customized the side switch on your pen to toggle
between pen mode and mouse mode, make sure that your Cintiq is
operating in pen mode.
You can use your pen to control the other monitors in mouse mode. To
use mouse mode, first set a pen button to M
the button to toggle between pen mode and mouse mode.
Contents Index
Index
slider toward F
EEL IRM
T setting.
HRESHOLD
Testing controls and input
D C
IP OUBLE LICK
W I
SE INDOWS NK
D C D
IP OUBLE LICK ISTANCE
F slider toward S
IP EEL
and C
ENSITIVITY
Cintiq.
Application-specific settings
S M . If C
IDE WITCH ODE
RASER
, or select C ... and increase
USTOMIZE
tools.
tab and
EN
D .
ISTANCE
checkbox on the C
ALIBRATE
slider to the O
FF
tab.
EN
, or select C
OFT USTOMIZE
T settings.
LICK HRESHOLD
tab and verify that a C
EN
ALIBRATE
and Working with multiple
& T is selected, you will
LICK AP
T
ODE OGGLE
54
tab. Move the
tab is
position in
... and
LICK
tab. Continue
.... Then use
54