Wacom cintiq companion User Manual page 53

A device plugged into the
Cintiq USB port does not
function.
The pen works only in mouse
mode, and does not draw or
write with pressure sensitivity.
The pen does not draw or
write with pressure sensitivity.
Clicking is difficult.
The pen selects everything or
will not stop drawing.
Double-clicking is difficult.
Contents
• Test the USB device by plugging it in to another USB port.
• If the USB device still does not function properly, contact the
manufacturer for that particular device.
The driver software for the tablet portion of the Cintiq was not installed
or did not load properly.
• Make sure the driver software is installed and functioning.
• Make sure the U
unchecked.
• Reinstall the driver software if needed, using the correct driver from
the Wacom website.
• Some applications require that you turn on the pressure capabilities
within the application or selected tool before the pen will respond
as a pressure-sensitive tool. Verify that your application supports
pressure sensitivity.
• Make sure the U
unchecked.
Open the Wacom Control Panel and go to the P
lighter T F
IP EEL
Open the Wacom Control Panel and go to the P
F slider toward F
EEL
T setting. If this does not help, see
HRESHOLD
tools.
• Be sure you are quickly tapping the screen twice in the same place.
Wacom recommends using the side switch to double-click.
• Open the Wacom Control Panel and go to the P
Try increasing the T
F .
EEL
• Set an ExpressKey to D
• Try setting your system to launch programs with a single click. See
Clicking.
Contents Index
Index
W I
SE INDOWS NK
W I
SE INDOWS NK
.
, or select C
IRM USTOMIZE
D C
IP OUBLE LICK
C
OUBLE LICK
checkbox on the C
ALIBRATE
checkbox on the C
ALIBRATE
tab. Try using a
EN
tab. Move the T
EN
... and increase the C
Testing controls and input
tab.
EN
D or using a lighter T
ISTANCE
.
53
tab is
tab is
IP
LICK
IP
53