Canon LBP-810 User Manual page 150

Problem
Cannot install
CAPT using USB
port. (Windows
98/Me/2000/XP)
Never delete other devices or device drivers. Windows may not operate
properly.
136
Troubleshooting
Cause
USB class
driver is not
properly
installed.
Solution
Perform the following steps.
1) Make sure the printer is connected to your
computer using a USB cable and the printer
is turned on.
2) Open the System dialog box in the Control
Panel.
3) Select [Device Manager] tab and double
click [Universal Serial Bus Controller]. For
Windows 2000/XP, select [Hardware] tab
and click [Device Manager] button.
4) Delete ONLY the following USB class
drivers under [Universal Serial Bus
Controller];
For Windows 98, select [Canon LBP-810],
For Windows Me, [Canon CAPT USB
Printer], and click [Delete] button. For
Windows 2000/XP, select [USB Printing
Support] or [Canon CAPT USB Printer],
and uninstall from the [Action] menu.
In the case that the USB class driver is
displayed under [Other device], delete
ONLY the following;
For Windows 98, select [Canon LBP-810],
For Windows Me, [Canon CAPT USB
Printer], and click [Delete] button. For
Windows 2000/XP, select [Unknown] and
uninstall from the [Action] menu.
5) Close the Control Panel and unplug the
USB cable.
6) Restart Windows 98/Me/2000/XP.
Chapter 4