Other Benefits And Assistance; Quality Control; Vehicle Service History; Vehicle Service Agreements - Lexus 2004 330 Owner's Manual Supplement

Quality Control

You may have noticed a few miles on the odometer
when you took delivery of your Lexus. This mileage
is a result of the comprehensive process used to ensure
the quality of your vehicle.
Every Lexus undergoes three major inspections
after leaving the assembly line. The first is conducted
by Toyota Motor Corporation before the vehicle is
shipped from Japan. The second is conducted at the
vehicle's port of entry in the United States. The final
inspection takes place at the selling dealership and
includes a road test conducted by a trained Lexus
technician.
If you'd like to know more about Lexus quality-control
procedures, ask a Lexus dealership service consultant.
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Vehicle Service History

When you have your vehicle serviced at a Lexus
dealership, your service information is recorded in the
Lexus National Service History database. This is the
first database of its kind in the automotive industry. It
can be accessed by any Lexus dealership in the United
States — a great convenience if you relocate or need
to have your vehicle serviced while traveling.

Vehicle Service Agreements

If you plan to keep your vehicle for several years or
if you accumulate mileage quickly, you may want to
purchase a Lexus vehicle service agreement. These
agreements cover the cost of specific repairs beyond
the factory warranty period. They also cover services
such as towing, substitute transportation and lodging
to minimize your inconvenience should your vehicle
require repair. Lexus vehicle service agreements are
available with a variety of coverage options. A Lexus
dealership sales consultant can help you select the
plan that's best for you.
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