Planet NVR-3210 User Manual
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Planet NVR-3210 User Manual

32-channel network video recorder
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NVR-3210
32-Channel
Network Video Recorder
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  • Page 1 User’s Manual NVR-3210 32-Channel Network Video Recorder...
  • Page 2 Copyright Copyright © 2011 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 DC-plug for the device if this device is not intended to be active. Revision User’s Manual for PLANET 32-ch Network Video Recorder Model: NVR-3210 Rev: 1.0 (December, 2011) Part No. EM-NVR3210_v1.0...

  • Page 4: Table Of Contents

    Table of Contents 1. Product Description ....................6 1.1 Product Features ....................6 1.2 System Requirements ..................7 1.3 Packet Content ....................7 1.4 Specification .....................7 1.5 Physical Specifications ..................9 2. Install Hard Disk....................... 11 3. Connect to the NVR....................14 3.1 Use Device Search Utility ................14 3.2 Access NVR with its default IP address ............18 4.
  • Page 5 6.5.4 Disk Status ...................72 6.5.5 USB Backup ...................72...

  • Page 6: Product Description

    The NVR-3210 is suitable to fit in various network environments. Besides for small scale applications in retail stores and SMB, the NVR-3210 offers 4 SATA disk storage supporting RAID 0 / 1 / 5 / 10 function and able to be applied in large scale surveillance such as bank, enterprises, transportation, campus and etc.

  • Page 7: System Requirements

    1 x Power Cord 1 x RJ-45 Cable 1 x CD-ROM 1 x Quick Installation Guide 1.4 Specification Product NVR-3210 Hardware Specification Ethernet 1 x RJ-45, 10/100/1000Base-T USB Interface 6 x USB2.0 for backup device and firmware upgrade Storage Device 4 x 3.5”...
  • Page 8 0~40 Degree C Operating Humidity 5 ~ 90% non-condensing Storage Temperature -20~60 Degree C Storage Humidity 5~90% (non-condition) * The full version of CMS software can be purchased additionally to manage up to 1,024 channels by working with the NVR-3210.

  • Page 9: Physical Specifications

    1.5 Physical Specifications Front Panel Reset/Restart button Power LED Power Button System LED Event LED LEDs Color Description Firmware upgrade : blinking System Amber System failure (AP fail) : off System Normal : Solid Event Recording : Solid Event Amber No event : Off Power Blue...
  • Page 10 Rear panel Audio Ethernet E-SATA Connector Description Connect your USB flash disk for firmware upgrade and backup. VGA output E-SATA External E-SATA HDD Ethernet 10/100/1000 Mbps network. Audio Line in/Line out/Mic...

  • Page 11: Install Hard Disk

    2. Install Hard Disk 1. Release the HDD tray by pulling the lock to the right. 2. Pull the HDD tray out of the case.
  • Page 12 3. Place the HDD in the tray and the bottom of the tray. 4. Put the HDD tray back to the case.
  • Page 13 5. Push the tray door back to the case to secure it.

  • Page 14: Connect To The Nvr

    3. Connect to the NVR There are various ways you can connect to the NVR and below are the suggested methods for different network setup: The NVR is placed in a network with a DHCP server : Connect to the NVR by using “Device Search”...
  • Page 15 Please click “Next” to continue. Please click “Install” to start the installation. Once the installation is complete, please check the “Finish”.
  • Page 16 Please go to Start => Programs => NVR => Search NVR to run the search tool. Then you will see the utility start search the network. The NVR should be located and its IP address should be displayed: Double-click on it and the program should automatically access the NVR’s web administration page from your default browser.
  • Page 17 Access NVR’s web administration page Perform search again You should be prompted for the NVR’s username and password. Enter its default username “admin” and password “admin” and then click ”OK” to enter the system. Default User Name: admin Default Password: admin...

  • Page 18: Access Nvr With Its Default Ip Address

    3.2 Access NVR with its default IP address The NVR comes with a pre-configured static IP address “192.168.0.20”. However, it is only used when there is no DHCP server presented in the network. Connect the NVR and PC to your switch or hub, or connect the PC directly to the NVR using a crossover CAT5 Ethernet cable.

  • Page 19: Live View

    4. Live View The 32 channel NVR comes with a 32-video split window view with one video displays on a larger window. Select a channel from the drop-down menu to display its video on the larger split window. You can also double-click on any of the smaller one to display its video to the larger window. he “Live View”...

  • Page 20: Retrieve Camera's Video Stream

    The camera list is expanded and displayed on the Live View page. .Click “All” to display videos in the 32-video mode (NVR-3210) .Click on a “Group” (ex. Group 1) to display videos from cameras under that group in quad view.

  • Page 21: Retrieve Camera's Status

    4.2 Retrieve camera’s status The camera list can show each camera’s current status. Each status is represented with different colors and their meanings are explained on the left. Camera is connected Camera is NOT connected Camera is current performing recording 4.3 Perform Sequence Viewing Sequence view is a function that allows you to view multiple video streams from certain cameras in sequence automatically with having to select them one by one.

  • Page 22: Perform Ptz Preset Viewing

    Camera(s) that are currently being selected for live viewing will be listed in the PTZ drop-down menu. Simply select a camera then use the PTZ control panel to control the camera. The bar shown below allows you to control the pan/tilt speed. 4.5 Perform PTZ Preset Viewing There are three functions provided in the “Preset”...
  • Page 23 Auto Pan Viewing Start by selecting a PTZ camera from the drop-down list: Use the Auto-Pan control buttons to pan right, left and stop auto pan. Auto-Pan * Certain cameras do not support bi- directional pan movements. Use the “Auto- Pan Left Pan”...

  • Page 24: Live Video Control Buttons

    4.6 Live Video Control Buttons Each live video window comes with control buttons with functions described below: Take a snapshot of a live video. Turn on/off audio of a live video. Start/stop recording of a live video (manual recording) Audio post function. Display my favorite channel.
  • Page 25 Take a snapshot of a live video To take a snapshot of a live video, click the button and the snapshot of the video will be displayed in a pop up window shown like below. Right-click anywhere on the image and select “Save Image as” from the pull-down menu. In the pop up dialog, name the image file and choose which directory the image will be saved to and click “Save”.
  • Page 26 The button will show in different color once the audio is turned on. Click on it again to turn off audio. You may only turn on audio once channel at a time Start/Stop Recording of a Live Video You can manually start or stop recording of a live video by using the button.

  • Page 27: Change Web Ui Display Language

    4.7 Change Web UI Display Language You can change the web UI display language from the current login username link located at the upper-right hand corner. Click on the link opens up a new window which displays detail information about the user as well as a drop-down menu which lets you change the display language.

  • Page 28: Playback

    5. Playback Playback is a function that allows you to play one or more videos that were previously recorded by a chosen recording method or due to an event trigger. The NVR offers synchronized playback from up to 4 channels and various types of search methods are provided to help you find the footage you need quickly.

  • Page 29: Methods To Search Playback Videos

    5.1 Methods to Search Playback Videos The NVR offers three methods to quickly help users find videos that were previously recorded: Search by time Specify a time range and search videos recorded within that range. Search by event Find videos that were recorded due to event triggers Most Recent Events Displays the most recent 15 events Enter a specific time a video was recorded to start playing back the...
  • Page 30 Results will then be displayed in a new dialog with a “Month/Channel” table and boxes marked in dark gray represent videos found in those dates. (* Videos from other cameras that are recorded on the same date will also be displayed) Clicking on a cell box marked with gray will take you to the "day"...
  • Page 31 Search by event Start by selecting which channel(s) you would like to perform a search on. Select “Search by event” from the “Search Method” drop-down list and click “Go” to start the search. Results will then be listed like what is shown below (displays the oldest record top down). Click on a particular result to start the playback.
  • Page 32 Play by specific time If you know when a recording was taken place, you may choose the” Play by start time” from the “Search Method” drop-down list. Then you will be prompted to enter a specific time and date for the recorded video. Use the button to select month, date, and year.

  • Page 33: Export Playback Videos To Avi Files

    5.2 Export Playback Videos to AVI Files User can export the recorded playback videos stored on NVR-3210 to a local computer and save them in AVI file format. The files can then be played on the PC by a 3rd party media player such as VLC player or Windows Media player.
  • Page 34 Hit the “Start” button to start exporting. The file will be automatically named and saved under the C:\ partition. You will be notified once the process is completed successfully The exported AVI file will be saved under the C partition. * Ffdshow is required in order to play the exported AVI file with Windows Media Player.

  • Page 35: System Setup

    6. System Setup 6.1 System Configurations The “System Configurations” page provides users options to setup the device quickly and properly. After properly configuring all settings in all the sub-pages, users should expect a fully working network video recorder that is ready to manage cameras on the network. We will start by configuring its network settings to make sure it works correctly in your network.
  • Page 36 4. Click Apply for the settings to take effect. The recorder can detect the presence of a DHCP server upon startup. It sets itself to use static IP address if there is no DHCP server currently presented in the network. Its DHCP server function is also turned...

  • Page 37: Ddns Server

    6.1.2 DDNS Server DNS, which stands for “Dynamic DNS”, is a method, protocol, or network service that provides the capability for a networked device, such as a router or computer system (in this case, the NVR) using the Internet Protocol Suite, to notify a domain name server to change, in real time, the active DNS configuration of its configured hostnames, addresses or other information stored in DNS.
  • Page 38 1. In order to properly configure the DDNS service function, please register a free DDNS domain name and account from DynDNS first. Go to http://dyn.com/dns/dyndns-free/ from the browser to do so. 2. Fill in the necessary fields as illustrated above 3.
  • Page 39 4. Once you get to the next page, fill in the necessary fields as illustrated above 5. Go back to the NVR’s DDNS service configuration page under “Setup” >> “System Configuration” >> “DDNS Service”.Fill in the domain name you picked during the registration in the “Domain Name” field and the username/password you created in the “User ID”...

  • Page 40: Time And Date

    6.1.3 Time and Date Set the time and date by selecting the time zone according to your location. It is imperative that you set the recorder’s time correctly to avoid the following errors: • Incorrect display time for playback videos. •...

  • Page 41: User Account

    6.1.4 User Account The recorder can be accessed by multiple users simultaneously. You can add, remove, and edit users by using options provided in this page to keep user information organized. Each recorder comes with a built-in “admin” account with password “admin”. It’s highly recommended to change the password upon your initial login.

  • Page 42: Group Privilege

    6.1.5 Group Privilege Group Privilege is where you can create multiple customized access policies for situations if you need the recorder to be accessed by users other than the administrator. You can do so by creating a group, and then remove access privileges for certain configuration pages or cameras. Users that are created and assigned to this group will have limited access instead of full administration rights.

  • Page 43: Disk Setup

    have access to pages other than the “Live View” page. To create a group, select a group from the “Group” drop-down. Menu You can change the group name by clicking the “Change Group Name” button. A text box will be isplayed for you to enter the new group.
  • Page 44 You can also connect external USB thumb drive to the recorder for firmware upgrade. This page will list the Internal disks (or RAID volumes), and the E-SATA disk only. The HDD will be formatted in EXT3 file system. The USB HDDs will only be listed in the "USB Backup" and "Hard Disk Status pages in "System Options".
  • Page 45 2. Please wait for a few moments while the NVR is creating the RAID volume. 3. You will be prompted once the action is completed successfully. 4. Once the RAID volume is created, it will be listed in the "RAID volume list with the status of "Offline"...
  • Page 46 5. Go back to the "Hard Disk List" page and the RAID volume should be in the list. Click "Format" to bring the RAID volume online. 6. The status will be displayed just as if you were formatting any internal HDDs 7.
  • Page 47 Once a RAID volume is created, the “Delete RAID" option should be presented in the “Disk Action” drop-down menu. (Regardless the RAID volume has been formatted or not) Only RAID1 and RAID 5 have repair function The recording should continue even when RAID 1 or RAID 5 volume fails or is rebuilding. The replacement hard drive size must be larger or equal to the size of the smallest disk in the volume.

  • Page 48: Channel Configurations

    6.2 Channel Configurations 6.2.1 Add a Camera The NVR provides two options for adding a new camera. Users have the option to let the recorder automatically find the cameras or it is possible to enter camera’s information and add it manually. Automatic Search: 1.
  • Page 49 4. It is corresponding information should be displayed in the “Camera Information” section. Enter its username and password and select the channel ID and name the camera. 5. Click on “Detect” to establish connection between the recorder and the camera. If connection establishes successfully, camera’s detailed information should be polled and displayed as below.
  • Page 50 Enter manually Once the camera's settings are polled and displayed, you can also enable "continuous" recording and adjust its recording quality settings before adding the camera. Some cameras are capable of multiple streaming profiles, in which different video codes are used for different purposes.
  • Page 51 For single stream camera, only the recording fps can be adjusted. Simply follow the instruction described above but instead of using the “Search” function, enter the camera’s IP address and credential in the “Camera Information” manually.

  • Page 52: Osd Settings

    6.2.2 OSD Settings The OSD (On Screen Display) allows users to add informational text message and embed it onto the ideo. By default, this function is turned off. To add texts to one or more videos. 1. Select a camera you would like to add text to and choose “Display OSD”. 2.

  • Page 53: Ptz Preset Settings

    6.2.3 PTZ Preset Settings The recorder supports PTZ cameras and can set multiple preset points or retrieve and manage preset points that are set in the camera. This is helpful if you need to monitor multiple spots in one area from a particular camera.

  • Page 54: Ptz Preset Sequence

    6.2.4 PTZ Preset Sequence Once you have multiple preset points defined for a camera, it is convenient for monitoring to set up the sequencing viewing among those preset point and let the recorder automatically switch between them for you. To configure preset sequence for a camera, 1.”...

  • Page 55: E-Map Setting

    6.2.5 E-Map Setting 6.2.5.1 Local Map Setting Local Map Setting is a function that alerts users whenever there is an event triggered (e.g. motion detected) from a camera with a geographical perspective. With this function, users can quickly identify which camera has detected an unusual event and where this event is happening. This function works by incorporating the event detection function as well as the recording function, which, as a result, helps users take all the necessary actions when an unusual event occurs.
  • Page 56 Then click and drag the camera icon to move the camera to define its location. Access the E-Map Monitor page from the upper-right hand corner menu. When the NVR receives an event triggered from any of the cameras, their videos will be displayed on the E-Map and you can double-click on the video to enlarge it.

  • Page 57: Google Map Setting

    6.2.5.2 Google Map Setting The Google Map monitor is a similar function to the aforementioned E-Map monitor. It is useful if you are managing multiple cameras from different locations. To configure locations of each camera, first determine the location You’d like to place the camera to on the map. You can do so by: 1.
  • Page 58 Once the location has been determined, click and drag the camera icon to move it to the desired location: * Click an d drag the icon to re-arrange its location he G oogle Map Monitor requires active Internet connection and can not be used in conjunction with the regular E-Map monitor function.

  • Page 59: Event Configurations

    6.3 Event Configurations The “Event Configurations” section allows users to define conditions that constitute an event, its corresponding trigger action and when it will be triggered. Such setting can reduce the anagement overhead and notify the administrator only when it’s necessary. 6.3.1 General Settings The general settings section can help you quickly configure when an event is triggered, how often events are triggered and the corresponding actions when events are triggered.

  • Page 60: I/O Settings

    6.3.2 I/O Settings This function allows users to manage camera’s digital input and output ports right from the recorder. You can setup the recorder to receive triggers from a particular camera’s input port and trigger a device, such as an alarm that is connected to the recorder or camera’s output port. Cameras that do not have built-in digital input/output port can also be configured to pair with the recorder’s DI/DO ports.
  • Page 61 Configuring an FTP server To add an FTP server, 1. Start by giving a name to the server that you are adding to the recorder. 2. Enter the hostname or the IP address of the FTP server. . Enter the communication port of the FTP server (usually port 21). 4.
  • Page 62 If you wish to edit/remove/enable/disable an FTP server, click to highlight one from the profile list and choose the corresponding action button. Configuring an SMTP server 1. Enter the hostname or the IP address of the SMTP server. 2. Enter the port of the SMTP server. 3.

  • Page 63: Event Triggers

    6.3.4 Event Triggers We have finished defining how an event will be triggered and which servers will be receiving notifications in the previous two sections, now we can finish up the event configuration by setting. .Which channels will have event trigger function enabled. .What is considered to be an event.
  • Page 64 Define how the notifications will be sent and where they will be sent to. * Event trigger may not work for cameras that are placed outside of your local network or on the Internet until the UPnP Port Forwarding” is enabled in both the NVR and the router.

  • Page 65: Recording Configurations

    6.4 Recording Configurations The “recording configurations” gives users the overall control of how and when a recording is performed and the quality of different types of recordings performed on each channels. It can help the recorder to operate with sufficient system resource by performing recording only when it’s necessary with adjustable recording frame rate.
  • Page 66 Users can also set to keep a previous number of days of recording data by enabling the option below. This is quite often used in application such as banking which certain countries requires to always keeping a minimum previous number of days of recording data. * If this option is enabled, once the hard drive is full, the recycle function will then start but it will ensure that the number of days of recording data defined here will stay in hard drive instead of wiping out 20GB of data at a time.

  • Page 67: Schedule Recording

    6.4.2 Schedule Recording Here you can define the time range of the schedule recording for all channels. To configure a schedule recording: 1. Use the “Camera” drop-down menu and select a camera first. 2. You can use the schedule table to set the time range. Click the cell boxes then move the curser horizontally lets you set what hours to perform recording during a day.

  • Page 68: System Options

    4. Select the “Copy to” option if you would like to set the same recording schedule to another camera. 6.5 System Options System Options gives users a glance of the overall system status and allows users to perform maintenance tasks such as upgrading firmware, restore/backup device settings or reboot device ….etc. 6.5.1 Device Information The “Device Information”...

  • Page 69: Maintenance

    6.5.3 Maintenance “Maintenance” provides functions for users to: • Reboot the NVR when necessary • Reboot cameras directly from the NVR • Perform Firmware Upgrade • Backup the NVR’s settings to a local hard drive • Restore the NVR’s settings from a previously saved configuration file •...
  • Page 70 Reboot the NVR Reboot NVR-1610 after you upload a new firmware. You would need to manually reboot the system for the new firmware to take effect. Such process would prevent a recording from getting interrupted because the system would not automatically reboot itself after the new firmware is loaded onto the recorder.
  • Page 71 ** the firmware file comes with a “.tar.gz” file extension, please use the file as is, DO NOT unzip it. It’s normal that you may only see “.tar” as the file extension in Windows as the OS hide the known file extension by default.

  • Page 72: Disk Status

    The process should be displayed and you should be prompted back to the “Maintenance” page after it is complete. 6.5.4 Disk Status “Disk Status” gives you more detailed information of the hard drive that is currently installed in the NVR. 6.5.5 USB Backup The USB Backup provides the function to allow users to backup the recorded file of one or more channels to USB-HDD.

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