Troubleshooting - Denon DCD-710AE Owner's Manual

Troubleshooting

If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner's manual?
If this unit does not operate properly, check the items listed in the table below. Should the problem
persist, there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom Cause
Disc tray does not • The power is not on.
open.
"NO DISC" is • The disc is not properly loaded.
displayed even
though a disc is
loaded.
"00 Tr 00 : 00" is
• The loaded disc is not a CD.
displayed even
though a disc is
loaded.
Playback does not • The disc is dirty or scratched.
start even when
1/3
the button
on the main unit
or the 1 button
on the remote
control unit is
pressed.
No sound is • The output cables are not
produced or sound properly connected
is distorted. amplifier.
• The amplifier's function setting
or adjustments are not right.
Specific section of • The disc is dirty or scratched.
the disc cannot be
played properly.
Programmed • The tracks have not
playback is not programmed properly.
possible. • Programmed playback is not
possible with MP3 and WMA
files.
A CD-R or CD-RW • The disc has not been finalized.
disc cannot be • The recording conditions are bad
played. or the quality of the disc itself it
poor.
Countermeasure
• Turn on the power.
• Reload the disc.
• Load a CD.
• Wipe the dirt off the disc or
replace the disc.
• Check the connections.
to the
• Check the amplifier's function
and controls and adjust as
necessary.
• Wipe the dirt off the disc or
replace the disc.
been • Program properly.
• Use a CD.
• Finalize the disc then play it.
• Use a properly recorded disc.
Symptom
Set does not • The batteries are spent.
operate properly
when remote • The remote control unit is too far
control unit is from the set.
operated.
"Not Support" is • You have selected a copyright-
displayed when protected WMA file or a file that
playing files cannot be played normally.
Page
recorded in MP3
7
or WMA format.
2
GiPodH
Symptom
iPod cannot be • Cable is not properly connected. • Reconnect.
2
played.
GUSBH
Symptom
3
When a USB • The set cannot recognize a USB
memory device memory device.
is connected, • A USB memory device not
"USB" is not conforming to mass storage class
displayed. or MTP standards is connected.
• A USB memory device that
the set cannot recognize is
connected.
6
• USB memory device is connected
via USB hub.
–
Files on a USB • USB memory device is in format
memory device other than FAT16 or FAT32.
cannot be played.
3
• USB memory device is divided
into multiple partitions.
9
• Files are stored in a non-
9
compatible format.
• You are attempting to play a file
that is copyright protected.
2
2
Cause Countermeasure
• Replace the batteries with new
ones.
• Move the remote control unit
closer to the set.
• Use the 8 or 9 button to
select a different file.
Cause Countermeasure
Cause Countermeasure
• Check the connection.
• Connect a USB memory device
conforming to mass storage
class or MTP standards.
• This is not a malfunction. DENON
does not guarantee that all USB
memory devices will operate or
receive power.
• Connect the USB memory device
directly to the USB port.
• Set the format to FAT16 or
FAT32. For details, refer to the
USB memory device's operating
instructions.
• When divided into multiple
partitions, only files stored in the
top partition can be played.
• Record the files in a compatible
format.
• Files that are copyright protected
cannot be played on this set.
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