Planet ICA-310 User Manual page 53

30m infrared internet camera
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Image or video does not
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the
following
message:
"Your
current
security
settings
prohibit
downloading
ActiveX
controls".
The ICA-310 work locally
but not externally.
manual for details.
• Packet Filtering of the router may prohibit access from an external
network. Refer to your router's manual for details.
• Access ICA-310 from the Internet with the global IP address of the
router and port number of ICA-310.
• Some routers reject the global IP address to access ICA-310 on
the same LAN. Access with the private IP address and correct port
number of ICA-310.
• When you use DDNS, you need to set Default Gateway and DNS
server address.
• If it's not working after above procedure, reset ICA-310 to default
setting and installed it again.
• If the problem is not solved, the ICA-310 might be faulty. Contact
your dealer for further help.
• The first time the PC connects to ICA-310, a pop-up Security
Warning window will appear to download ActiveX Controls. When
using Windows 2000 or Windows XP, log on with an appropriate
account that is authorized to install applications.
• Network congestion may prevent the Image screen from appearing
quickly. You may choose lower resolution to reduce the required
bandwidth.
Setup the IE security settings or configure the individual settings to
allow downloading and scripting of unsigned ActiveX controls.
• Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall may
need to have some settings changed in order for the ICA-310 to be
accessible outside your LAN.
• Make sure that the ICA-310 isn't conflicting with any other web
server running on your LAN.
• Check the configuration of the router settings allow the ICA-310 to
be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will not
work correctly.
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