Troubleshooting - A.O. Smith Jaguar CEWHR User Manual

Troubleshooting

Problem
No display
No hot water
No display
Water temperature is
too high
Display, no hot water
Piping connection
leakages
Leakage
Display error code "E1"
Display error code "E3"
Display error code "E5"
"Rest On" button on
the plug jumps up and
can't be restored
Possible Cause(s)
Heater is not plugged in
No power supply in power
socket on the wall
Control circuit or internal
wiring error
High limit trips
Power board damaged
Heating element(s)
breakdown or internal
wiring error
Connection not sealed
Leakage in tank or
other parts
Temperature sensor
circuit short or open
Extra high temperature
Low voltage protection
(Less than 176 V)
The water heater itself or
outside grounding
system malfunction
Solution
Plug in the heater
Check the power socket
Call Customer Care Center
Call Customer Care Center
Call Customer Care Center
Call Customer Care Center
Re-connect piping, be sure to use
tape thread sealant
Shut off power immediately and
Call Customer Care Center
Call Customer Care Center
Call Customer Care Center
Call Customer Care Center
Shut off the power and
Call Customer Care Center
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