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Outside of the 12 month
guarantee period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements for
connection to the telephone network.
We recommend that you contact BT's approved
repair agent Helpdesk Solutions on
0870 240 5029 or a local qualified repairer.
Returning your phone
If the Helpline is unable to remedy your
problem they will ask you to return the
product. Where possible, pack the product in
its original packaging. Please remember to
include all parts, including the line cords,
power supply units and the original batteries.
(Please note that we cannot take
responsibility for goods damaged in transit.)
Please obtain and keep proof of posting from
the Post Office.
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is
required so please keep your receipt.
If you experience any problems, please call the Helpline on 0870 605 8047
Technical information
How many telephones can I have?
All items of telephone equipment have a
Ringer Equivalence Number (REN), which is
used to calculate the number of items which
may be connected to any one telephone line.
Your BT Reveal has a REN of 1. A total REN of
4 is allowed. If the total REN of 4 is exceeded,
the telephones may not ring. With different
telephone types there is no guarantee of
ringing, even when the REN is less than 4.
Any additional handsets and chargers that
you register have a REN of 0.
Only use approved base mains power
supply, item code: 032763.
Only use approved batteries.
These products are available from the BT
Reveal Helpline on 0870 605 8047.
R&TTE
This product is intended for use within the
UK for connection to the public telephone
network and compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment
Directive 1999/5/EC.
or email bt.helpdesk@suncorptech.com
General information
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