Contacting Customer Support; Regional Customer Services; Technical Support Web Site - Epson PictureMate 100 Manual

Contacting Customer Support

Regional Customer Services

If your Epson product is not operating properly and
you cannot solve the problem using the
troubleshooting information in your product
documentation, contact customer support services for
assistance. Check your Pan-European Warranty
Document for information on how to contact EPSON
Customer support.
They will be able to help you much more quickly if
you give them the following information:
❏
Product serial number
(The serial number label is usually on the back of
the product.)
❏
Product model
❏
Product software version
(Click About, Version Info, or similar button in
the product software.)
❏
Brand and model of your computer
48
Contacting Customer Support
❏
Your computer operating system name and
version
❏
Names and versions of the software applications
you normally use with your product
Note:
For more information on Contacting Customer Support, see
the Online User's Guide included in the software CD-ROM

Technical Support Web Site

Go to http://www.epson.com and select the Support
section of your local EPSON web site for the latest
drivers, FAQs, manuals and other downloadables.
Epson's Technical Support Web Site provides help
with problems that cannot be solved using the
troubleshooting information in your printer
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
http://support.epson.net/