AT&T 992 User Manual
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AT&T 992 User Manual

Two-line speakerphone with caller id/call waiting
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Enlarged version
0992_CIB_1ATT_FINAL_022105
2/22/04
Two-Line Speakerphone with
Caller ID/Call Waiting 992
For Customer Service or Product
Information, call our toll free number
1 (800) 222-3111, or visit our website at
www.telephones.att.com .
© 2006 Advanced American Telephones. All rights reserved.
AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.
4:46 PM
Page II
User's Manual
Part 2
Please also read
Part 1 — Important
Product Information
In case of difficulty, visit our Service Center at
www.telephones.att.com
© 2006 Advanced American Telephones.
All rights reserved.
AT&T and the Globe Design are
trademarks of AT&T Corp., licensed to
Advanced American Telephones.
Printed in China. Issue
6
AT&T 05/06
or call 1(800)222-3111.

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Summary of Contents for AT&T 992

  • Page 1 2/22/04 4:46 PM Page II User's Manual Part 2 Two-Line Speakerphone with Caller ID/Call Waiting 992 In case of difficulty, visit our Service Center at or call 1(800)222-3111. www.telephones.att.com For Customer Service or Product Please also read © 2006 Advanced American Telephones.
  • Page 2 0992_CIB_1ATT_FINAL_022105 2/22/04 4:47 PM Page...

  • Page 3: Table Of Contents

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page IV CONTENTS PRODUCT OVERVIEW ....1 Redial............28 Display Dial...........28 BEFORE YOU BEGIN ....2 Auto Redial...........29 Parts List..........2 Hold............30 Tools Needed.........2 Switch Between Lines Glossary...........3 During a Call........30 Audible Signals ........4 Mute ............31 INSTALLATION.......5 Flash............31 Battery Installation........5 Conference Calls ........31 Table/Desk Installation......6 Low Battery Indicator .......32...

  • Page 4: Product Overview

    CARE............53 operation when a fresh 9V alkaline battery is installed. TECHNICAL The 992 has a switchable data port for connecting the telephone to another SPECIFICATIONS......54 device such as a fax machine or modem. It has a Caller ID feature IN CASE OF DIFFICULTY ..55 which supports Caller ID with Call Waiting service.

  • Page 5: Before You Begin

    If you subscribe to this service, you can use your 992 telephone to see the name and telephone number of the caller even while on another call (as long as the caller is in an area with Caller ID service and both telephone companies use compatible equipment).

  • Page 6: Audible Signals

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 4 INSTALLATION Audible Signals Battery Installation Before using the telephone, install a 9V alkaline battery (not included). In case of a power failure, the telephone will operate normally if a fresh 9V alkaline WHEN YOU HEAR: IT MEANS: battery is installed, but Caller ID, headset and speakerphone may not work A long, low-frequency buzz,...
  • Page 7 0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 6 Table/Desk Installation • If there are two one-line wall jacks, use both long line cords. Insert one end of the clear cord into the jack labeled L1 OR Attach the desk wedge. L1/L2 on the back of the telephone. Then, plug the other end If the desk wedge is not already attached, slide the tabs into the into the wall jack for Line 1.

  • Page 8: Wall Installation

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 8 Table/Desk Installation Wall Installation continued from page 7 Remove the desk wedge. If the desk wedge is attached, remove it following the directions in Connect the power cord. Battery Installation beginning on page 5. Store the wedge in a safe CAUTION: Use only the power adapter supplied place in case this telephone is used on a table or desk in the future.

  • Page 9: Switchable Data Port

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 10 Wall Installation Plug the power adapter into an AC outlet not controlled by continued from page 9 a wall switch. Follow Steps 5 and 6 in Table/Desk Installation on page 8. Connect the telephone line cord(s) to the telephone and the modular wall jack(s).

  • Page 10: Menu Operation

    Menu Structure ❖ ❖ feature operations for the 992 use menus shown in the ❖ Use the menu to set the values for the 992 features. ❙ ❙ ❙ screen display. Use the navigation buttons (<, >, +, -, Access the menu by pressing E when the telephone is E) to begin, end and move through menu operations idle.

  • Page 11: Feature Setup

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 14 FEATURE SETUP Turn Auto Speaker On or Off Turn Automatic Line Selection Choose whether pressing a One Touch button while the On or Off telephone is on hook automatically initiates a One Touch call When this feature is turned on and the telephone is off or displays the One Touch number without dialing the call.

  • Page 12: Set Preferred Mode

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 16 Set Preferred Mode Set the Time and Date Choose the mode (headset or speakerphone) which will If you subscribe to Caller ID service, the time and date are be used automatically when dialing a number from the set automatically with each incoming call.

  • Page 13: Turn Screen Backlight On Or Off

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 18 Turn Screen Backlight On or Off Turn COVM Indicator On or Off for Each Line Press E to begin feature setup. ❖ ❖ Press - until the screen display includes ❖ ❙ ❙ ❙ If you subscribe to Voice Mail service with your local telephone company;...

  • Page 14: Turn New Call Light Off

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 20 Turn NEW CALL Light Off Program Home and Local If a NEW CALL light continues to flash when there are no Area Codes messages on that line, you may have received a false signal You can program this telephone to recognize one Home and from your telephone company.

  • Page 15: Set Call History

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 22 Set Call History Choose How to Store Repeat Calls You can choose whether or not to store calls in call in Call History history. You can choose how new calls from the same number are Press E to begin feature setup.

  • Page 16: Turn Caller Id With Call Waiting On Or Off

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 24 TELEPHONE OPERATION Turn Caller ID with Call Waiting NOTE: When making a call, the telephone uses the Primary Line programmed (See Set a Primary On or Off Line on page 14). When answering a call, it If you subscribe to combined Caller ID with Call Waiting automatically selects the ringing line.

  • Page 17: Switch Between Handset, Headset And Speakerphone

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 26 Make, Answer or End a Call Timer continued from page 25 When making or answering a call, the timer automatically starts. For outgoing calls, the timer starts when dialing. Headset The screen displays the elapsed time in minutes and Make sure the headset is plugged into the headset jack.

  • Page 18: Redial

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 28 Redial Auto Redial The last number dialed on this telephone (up to 24 digits) is The telephone can automatically redial the last outgoing stored in redial memory until another number is dialed. number up to ten times, until the other phone rings or you cancel Auto Redial.

  • Page 19: Hold

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 30 Hold Mute While on a call, press H. The red LINE light for the call Mute allows you to hear the other party, but the other party cannot hear you. will flash slowly while the call is on hold. You can replace To activate this feature, press and release M.

  • Page 20: Low Battery Indicator

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 32 ONE TOUCH OPERATION Conference Calls This telephone has 18 One Touch locations which store telephone continued from page 31 numbers. You can store up to 24 digits in each location. The first nine locations can be accessed by using only the One Touch buttons. Talk Privately With One Caller Press H.

  • Page 21: Store A Number In A One Touch Location

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 34 Store a Number in a One Touch Store a Pause in a One Touch Entry You can include a two-second pause while storing a dialing Location sequence which requires a pause during actual dialing. When entering a pause, press P.

  • Page 22: Dial A One Touch Number

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 36 DIRECTORY OPERATION This telephone can store up to 100 names and telephone Dial a One Touch Number numbers in the directory. Names can be up to 16 characters long and numbers can be 24 digits long. Because directory NOTE: For more information about the Auto Speaker setting, see Turn Auto Speaker On or Off on page 14.

  • Page 23: Store A Name And Number In The Directory

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 38 Use the dial pad keys to enter the telephone Store a Name and Number number to be stored. in the Directory —OR— Press D to begin working with the Press R to copy the last number dialed directory.

  • Page 24: Review Directory Entries

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 40 Review Directory Entries Edit a Number in the Directory Find the directory entry to be changed by Press D to begin working with the ❖ ❖ ❖ following the directions under Review Directory directory. ❙...

  • Page 25: Dial A Number From The Directory

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 42 CALLER ID This telephone has a Caller ID feature which works with Caller Identification Dial a Number from the Directory service provided by your local telephone company. There is a fee for this Press D. service, and it may not be available in all areas.

  • Page 26: Caller Id Display

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 44 Caller ID Display Call Waiting If you subscribe to the Caller ID with Call Waiting service When Caller ID information becomes available, the screen display is and there is a call waiting call, the screen displays call similar to: information for the call similar to: ❚...

  • Page 27: Message Waiting And New Call Light

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 46 Message Waiting and The screen displays the most recent caller’s information: NEW CALL Light There is a NEW CALL light for each line. A NEW CALL light stays on when there is unreviewed call information on that line.

  • Page 28: Remove Calls From Call History

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 48 Remove Calls from Call History Dial a Number from Call History When reviewing call history records, you can dial a displayed Remove a Specific Call Record from telephone number. If you have already entered home and local Call History Locate the call record to be deleted following area codes as discussed on page 21, the telephone numbers...

  • Page 29: Save A Name And Number From Call History To The Directory

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 50 Save a Name and Number from Save a Number from Call History Call History to the Directory in a One Touch Location Locate the call record you wish to be saved (see Locate the call record to be saved (see Review Records in Call History beginning on page Review Records in Call History beginning on page 46).

  • Page 30: Default Settings

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 52 DEFAULT SETTINGS GENERAL PRODUCT CARE To keep your telephone working and looking good, follow these guidelines: FEATURE DEFAULT Avoid putting it near heating appliances and devices which generate • Speakerphone Volume electrical noise (for example, motors or fluorescent lamps). •...

  • Page 31: Technical Specifications

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 54 TECHNICAL SPECIFICATIONS IN CASE OF DIFFICULTY If you have difficulty operating this telephone, try the suggestions below. For TECHNICAL SPECIFICATIONS www.telephones.att.com Customer Service, visit our website at 1 (800) 222-3111 or call . Have the serial number (found on the 0.1B underside of your telephone base) available when contacting Customer Power Adapter...
  • Page 32 0992_CIB_1ATT_FINAL_022105 2/22/04 4:46 PM Page 56 TELEPHONE OPERATION TELEPHONE OPERATION PROBLEM SOLUTION PROBLEM SOLUTION Difficulty Storing Make sure you are pressing the correct is Displayed • Make sure the battery is installed correctly. Numbers in Memory sequence of buttons for storing numbers in •...

  • Page 33: Index

    0992_CIB_1ATT_FINAL_022105 2/22/04 4:47 PM Page 58 INDEX Caller ID 3, 37, 43 Local Area Codes 21, 43 - 3, 12, 13, 37 < 3, 12, 13, 37 Caller ID information 5, 43, 44 l 33, 34, 36 E 3, 12, 13, 14, 15, 34, 35, 37, 38 34, 35 () 12 Caller ID service 17, 44...
  • Page 34 0992_CIB_1ATT_FINAL_022105 2/22/04 4:47 PM Page 60 in display Telephone Does Not Ring 56 three ascending tones 4 pause 35 three beeps 4, 27 power adapter 2, 8, 11 Three-Way Calling 31 power cord 8, 9 time 17, 44, 47 timer 27 power failure 5, 55 preferred mode 16 Primary Line 3, 14, 25, 27–29, 42...

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