Declaration Of Guarantee Terms - Electrolux ERZ3600 Instruction Book

DECLARATION OF GUARANTEE
TERMS.
Our appliances are produced with the greatest of
care. However, a defect may still occur. Our
consumer services department will repair this upon
request, either during or after the guarantee period.
The service life of the appliance will not, however,
be reduced as a result.
This declaration of guarantee terms is based on
European Union Directive 99/44/EC and the
provisions of the Civil Code. The statutory rights
that the consumer has under this legislation are not
affected by this declaration of guarantee terms.
This declaration does not affect the vendor's
statutory warranty to the end user. The appliance is
guaranteed within the context of and in adherence
with the following terms:
1. In accordance with provisions laid down in
paragraphs 2 to 15, we will remedy free of charge
any defect that occurs within 24 months from the
date the appliance is delivered to the first end user.
These guarantee terms do not apply in the event of
use for professional or equivalent purposes.
2. Performing the guarantee means that the appliance
is returned to the condition it was in before the
defect occurred. Defective parts are replaced or
repaired. Parts replaced free of charge become our
property.
3. So as to avoid more severe damage, the defect
must be brought to our attention immediately.
4. Applying the guarantee is subject to the consumer
providing proof of purchase showing the purchase
and/or delivery date.
5. The guarantee will not apply if damage caused to
delicate parts, such as glass (vitreous ceramic),
synthetic materials and rubber, is the result of
inappropriate use.
6. The guarantee cannot be called on for minor faults
that do not affect the value or the overall reliability
of the appliance.
7. The statutory warranty does not apply when
defects are caused by:
· a chemical or electrochemical reaction caused by
water,
· abnormal environmental conditions in general,
· unsuitable operating conditions,
· contact with harsh substances.
8. The guarantee does not apply to defects due to
transport which have occurred outside of our
responsibility. Nor will the guarantee cover those
caused by inadequate installation or assembly, lack
of maintenance or failure to respect the assembly
instructions or directions for use.
9. Defects that result from repairs or measures
carried out by people who are not qualified or expert
or defects that result from the addition of
non-original accessories or spare parts are not
covered by the guarantee.
10. Appliances that are easy to transport may be
delivered or sent to the consumer services
department. Home repairs are only anticipated for
bulky appliances or built-in appliances.
11. If the appliances are built-in, built-under, fixed or
suspended in such a way that removing and
replacing them in the place where they are fitted
takes more than half an hour, the costs that result
therefrom will be charged for. Connected damage
caused by these removal and replacement operations
will be the responsibility of the user.
12. If, during the guarantee period, repairing the
same defect repeatedly is not conclusive, or if the
repair costs are considered disproportionate, in
agreement with the consumer, the defective
appliance may be replaced with another appliance of
the same value.
In this event, we reserve the right to ask for a
financial contribution calculated according to the
length of time it has been used.
13. A repair under guarantee does not mean that the
normal guarantee period will be extended nor that a
new guarantee period begins.
14. We give a twelve month guarantee for repairs,
limited to the same defect.
15. Except in the event where liability is legally
imposed, this declaration of guarantee terms
excludes any compensation for damage outside the
appliance for which the consumer wishes to assert
his rights. In the event of legally admitted liability,
compensation will not exceed the purchase price
paid for the appliance.
These guarantee terms are only valid for appliances
purchased and used in Belgium. For exported
appliances, the user must first make sure that they
satisfy the technical conditions (e.g.: voltage,
frequency, installation instructions, type of gas, etc.)
for the country concerned and that they can
withstand the local climatic and environmental
conditions. For appliances purchased abroad, the
user must first ensure that they meet the
qualifications required in Belgium. Non-essential or
requested adjustments are not covered by the
guarantee and are not possible in all cases.
Our consumer services department is always at your
disposal, even after the guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS
BELGIUM
Bergensesteenweg, 719 - 1502 LEMBEEK
Tel. 02.3630444
14
Electrolux 818 37 13-02/6