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Declar
Declar
Our appliances are produced with the greatest of care.
However, a defect may still occur. Our consumer services
department will repair this upon request, either during or
after the guarantee period. The service life of the appliance
will not, however, be reduced as a result.
This declaration of guarantee terms is based on European
Union Directive 99/44/EC and the provisions of the Civil
Code. The statutory rights that the consumer has under this
legislation are not affected by this declaration of guarantee
terms.
This declaration does not affect the vendor's statutory
warranty to the end user. The appliance is guaranteed
within the context of and in adherence with the following
terms:
1. In accordance with provisions laid down in paragraphs 2
to 15, we will remedy free of charge any defect that
occurs within 24 months from the date the appliance is
delivered to the first end user. These guarantee terms
do not apply in the event of use for professional or
equivalent purposes.
2. Performing the guarantee means that the appliance is
returned to the condition it was in before the defect
occurred. Defective parts are replaced or repaired.
Parts replaced free of charge become our property.
3. So as to avoid more severe damage, the defect must be
brought to our attention immediately.
4. Applying the guarantee is subject to the consumer
providing proof of purchase showing the purchase
and/or delivery date.
5. The guarantee will not apply if damage caused to
delicate parts, such as glass (vitreous ceramic),
synthetic materials and rubber, is the result of
inappropriate use.
6. The guarantee cannot be called on for minor faults that
do not affect the value or the overall reliability of the
appliance.
7. The statutory warranty does not apply when defects are
caused by:
a chemical or electrochemical reaction caused by
water,
abnormal environmental conditions in general,
unsuitable operating conditions,
contact with harsh substances.
8. The guarantee does not apply to defects due to
transport which have occurred outside of our
responsibility. Nor will the guarantee cover those
caused by inadequate installation or assembly, lack of
maintenance or failure to respect the assembly
instructions or directions for use.
9. Defects that result from repairs or measures carried out
by people who are not qualified or expert or defects that
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result from the addition of non-original accessories
or spare parts are not covered by the guarantee.
10.Appliances that are easy to transport may be
delivered or sent to the consumer services
department. Home repairs are only anticipated for
bulky appliances or built-in appliances.
11. If the appliances are built-in, built-under, fixed or
suspended in such a way that removing and
replacing them in the place where they are fitted
takes more than half an hour, the costs that result
therefrom will be charged for. Connected damage
caused by these removal and replacement
operations will be the responsibility of the user.
12.If, during the guarantee period, repairing the same
defect repeatedly is not conclusive, or if the repair
costs
are
considered
agreement with the consumer, the defective
appliance may be replaced with another appliance of
the same value.
In this event, we reserve the right to ask for a financial
contribution calculated according to the length of
time it has been used.
13.A repair under guarantee does not mean that the
normal guarantee period will be extended nor that a
new guarantee period begins.
14.We give a twelve month guarantee for repairs, limited
to the same defect.
15.Except in the event where liability is legally imposed,
this declaration of guarantee terms excludes any
compensation for damage outside the appliance for
which the consumer wishes to assert his rights. In
the event of legally admitted liability, compensation
will not exceed the purchase price paid for the
appliance.
These guarantee terms are only valid for appliances
purchased and used in Belgium. For exported
appliances, the user must first make sure that they
satisfy the technical conditions (e.g.: voltage, frequency,
installation instructions, type of gas, etc.) for the country
concerned and that they can withstand the local climatic
and
environmental
conditions.
purchased abroad, the user must first ensure that they
meet the qualifications required in Belgium. Non-
essential or requested adjustments are not covered by
the guarantee and are not possible in all cases.
Our consumer services department is always at your
disposal, even after the guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 - 1502 LEMBEEK
Tel. 02.3630444
GB
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