Alcatel 4020 User Manual
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User Guide for Alcatel Telephone
Premium Phone Features For 4020
The Alcatel 4020 set is equipped with the following elements :
1. Handset
2. Loudspeaker
3. Alphanumeric display 20 characters
4. Information key
5. System programmed key
6. Programmable key associated with a pictogram
7. Voice mail indicator
8. Call transfer key
9. Voice / Text indicator
10. Release key
11. Phonebook key
12. Alphabetical keyboard for call by name only
13. Mute key
14. Numbering keypad (12 keys)
15. Hands free key
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Summary of Contents for Alcatel 4020

  • Page 1 User Guide for Alcatel Telephone Premium Phone Features For 4020 The Alcatel 4020 set is equipped with the following elements : 1. Handset 2. Loudspeaker 3. Alphanumeric display 20 characters 4. Information key 5. System programmed key 6. Programmable key associated with a pictogram 7.
  • Page 2: System Programmed Key For 4020

    User Guide for Alcatel Telephone System Programmed Key for 4020 Line 1 Line 2 CONF Transfer Broker Voice Mail Transfer Redial Save Redial (B) Audio Key Information : to go into programming mode or to display information on your terminal Directory : to access your personal directory.
  • Page 3: Table Of Contents

    (d) Adjusting the display brightness (e) Appointment reminder 12. Phone Directory (a) Create new phonebook (b) Calling using a phonebook (c) Create a program key (d) Calling using program key (e) Using system speed phonebook 13. Voice Mail System Premium Phone Features For 4020...
  • Page 4: How To Handle Several Calls

    Call Pick-up Group Call Pick-up (A telephone in your pick-up group is ringing)  □ Dial Direct Call Pick-up (A telephone not in your pick-up group is ringing) □ □ □  Dial + Ext. No. Premium Phone Features For 4020...
  • Page 5: Call Transfer

    Forwarding calls to other extension (All Calls) Activate: □ □  Press key or Dial  Dial Ext. No. to forward your incoming call to your Destination Ext. No., then Cancel:  □ □ Press key or Dial Premium Phone Features For 4020...
  • Page 6: (B) Forward On Busy

    Dial (d) Forwarding calls to another no. (Forward on Busy/No-answer) Activate: □ □  Dial  Dial Ext. No. to forward your incoming call to your Destination Ext. No., then Cancel: □ □  Dial Premium Phone Features For 4020...
  • Page 7: Call Park

    Adjusting the loudspeaker volume  Press loudspeaker key to hear the tone  Press key to increase the volume level or  Press key to decrease the volume level  Press key to end the process Premium Phone Features For 4020...
  • Page 8: (D) Adjusting The Display Brightness

    0 to * or # ) for one memory  Press to end the process Calling using a phonebook  Press key and then press the key on the keypad where you have programmed the number Premium Phone Features For 4020...
  • Page 9: (C) Create A Program Key

    Hang up after conversation Using System Speed Phonebook (Remark : Code programmed already by Admin. Dept – Max 100 memories.)  □ Dial  Dial the pre-set code.  After seconds, line will connect automatically. Premium Phone Features For 4020...
  • Page 10: Voice Mail System

    User Guide for Alcatel Telephone Voice Mail System – 4635 Premium Phone Features For 4020...
  • Page 11  *5 + VM Ext. no. 38499 Forward busy to Voice mail  *6 + VM Ext. No. 38499 Forward no Answer to Voice Mail  *7 + VM Ext. No. 38499 Forward no answer / busy to Voice Mail Premium Phone Features For 4020...
  • Page 12 After connected the voice messages mailbox,  Press “*” + your Ext. No., and enter your password  Press “#’’ key to confirm your entry of password  The system will automatically playback the new message Premium Phone Features For 4020...

Table of Contents