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Technical Support
5.3.
How to Contact Us
Dear Customer,
Thanks for choosing AOpen products. To provide the best and fastest service to our
customer is our first priority. However, we receive numerous emails and phone-calls
worldwide everyday, it is very hard for us to serve everyone on time. We recommend you
follow the procedures below and seek help before contact us. With your help, we can
then continue to provide the best quality service to more customers.
Thanks very much for your understanding!
Online Manual
1
1
jumper settings and installation procedure are correct.
http://www.aopen.com.tw/tech/download/manual/default.htm
Test Report
2
2
compatibility test reports for assembling your PC.
http://www.aopen.com.tw/tech/report/default.htm
:
FAQ
The latest FAQ (Frequently Asked Questions) may contain a solution
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3
to your problem.
http://www.aopen.com.tw/tech/faq/default.htm
Download Software
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4
BIOS/utility and drivers.
http://www.aopen.com.tw/tech/download/default.htm
News Group
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5
engineer or professional users on the news group.
http://www.aopen.com.tw/tech/newsgrp/default.htm
Contact Distributors/Resellers
resellers and integrators. They should know your system configuration very
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6
well and should be able to solve your problem more efficiently than us. After
all, their attitude of service is an important reference for you if next time you
want to buy something else from them.
Contact Us
7
7
symptom before contacting us. The part number, serial number and BIOS
version are also very helpful.
:
Please check the manual carefully and make sure the
:
We recommend to choose board/card/device from the
:
Check out this table to get the latest updated
:
Your problem probably had been answered by our support
:
Please prepare detail system configuration and error
-- E-20 --
AOpen Technical Supporting Team
:
We sell our products through
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