Troubleshooting Tips; Before You Call For Service - GE WBSR3140 Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or
visit www.GEAppliances.com. You may not need to call for service.
WATER
Too many suds
Water leaks
Water temperature
seems incorrect
Water won't drain
Possible Causes
Type of detergent
Soft water
Too much detergent
Fill hoses or drain hose is
improperly connected
Household drain may be clogged • Check household plumbing. You may need to call a
Constant water pressure to the fill • Tighten hoses at the faucets and turn the water off after
hoses at the water source
Using too much detergent in
washer
Fill hoses, washers and screens
Overloading the washer
Cooler water temperatures provide • New laundry detergents have been formulated to
improved energy efficiency
Control is not set properly
Water supply is turned off
or improperly connected
Water valve screens are
stopped up
House water heater is
not set properly
Drain hose is kinked or
improperly connected
What To Do
• Switch to a lower sudsing detergent brand and follow
instructions on package.
• Try less detergent.
• Measure your detergent carefully. Use less soap if you
have soft water, a smaller load or a lightly soiled load.
• Make sure hose connections are tight at faucets and
rubber washers are installed. Make sure end of drain
hose is correctly inserted in and secured to drain facility.
The drain hose should be inserted into the washer and
the collar or clip should be screwed in. Remove any kinks
from the drain hose. Make sure that the hose connection
is not strained when the washer is pushed close to the
wall.
plumber.
each use.
• Check condition of the fill hoses; they should be replaced
every 5 years.
• Use less detergent. Use less soap if you have soft water, a
smaller load or a lightly soiled load.
• Check that the rubber washers and screens have been
installed correctly. Fill hoses, washers and screens should
be replaced every 5 years.
• Loosely load clothes no higher than the top row of holes
in the washer basket. The level of the water should be just
above the clothes.
work with cooler water temperatures without affecting
wash performance.
• Check water temperature control (on some models) or
Cycle knob and adjust.
• Turn both hot and cold faucets fully on and make sure
hoses are connected to correct faucets.
• Turn off the water source and remove the water
connection hoses from the upper back of the washer. Use
a brush or toothpick to clean the screens in the machine.
Reconnect the hoses and turn the water back on.
• Make sure house water heater is delivering water
at 120°F–140°F (48°C–60°C).
• Straighten drain hose and make sure washer is not sitting
on it.
• Top of drain outlet should be less than 8 ft. (2.5 m)
above floor.
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